Job Listing Description

THIS JOB IS NO LONGER AVAILABLE. THIS IS ARCHIVAL INFORMATION.
Program Manager

Description:

If you are looking for a challenging opportunity that will ignite your passion for designing cool and innovative products, are exceptionally creative, are a great problem solver, and can make things happen - apply today!

This is a very exciting opportunity to work with one of the world's most exciting aerospace companies!

The contracts are regularly extended and direct opportunities are often available.

Program Manager

Summary: Responsible to acts as the focal point for customers. Interacts with customers to provide information in response to inquiries about products and services, handling and resolving complaints in a timely manner with courtesy and professionalism. Develops a communication plan for assigned programs and ensures functional support to each plan by performing the following duties.

Duties and Responsibilities include the following. Other duties may be assigned.

    Communicates and work with customers with regard to schedule changes, ECO requests, requirements and schedules, customer tracking requirements updates including POISR, Boots, FLT, Open Order Reports, 45 Report, and recovery schedules.* Maintains a positive and professional working relationship with all buyers and customers.* Ensures internal and external issues are rectified in a timely manner.* Monitors purchase orders placed within the company for special need items, customer provided tooling, expedite charges, non-recurring engineering fees, and tooling charges.* Receives and validates customer provided purchase orders and change orders.* Communicates customer feedback to PMC internal customers to include priorities, quality, delivery, and Engineering Change Requests (ECR's).* Updates and monitors customer delivery schedule status daily using the Expedite Report and communicates any problems with the appropriate departments and or customers.* Supports Andon Walks.* Reviews and works obsolete inventory and material as necessary.* Prepares data for and attends required meetings.* Monitors customer provided forecast.* Accomplishes daily tasks with quality work, discipline, and a sense of urgency.* Assists with project controls including budgeting/cost tracking, scheduling, and forecasting.* Coordinates with Supply Chain to ensure outside sourcing and processing support delivery schedule.* Coordinates RMA's and ensures a timely resolution.* Ensures written and oral communications are professional.* Makes recommendations to improve processes.* Coordinates with other departments as the need arises.*
Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

Math Ability:

Ability to calculate figures and amounts.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Word, Microsoft Excel, and Microsoft AX.

Education/Experience:

High school diploma or general education degree (GED); or two to four years related experience and/or training; or equivalent combination of education and experience.

Specialized Training:

    3+ years of Customer Service or Program Management experience preferred MRP or ERP system experience beneficial Machine shop understanding a plus Aviation background helpful

Knowledge, Skills and Other Abilities:

    Willingness to apply hands-on approach in supporting customer activities and to step in when needed, not just observe Strong ability to set priorities, solve problems, and be resourceful when under pressure Excellent planning, organizing, time, and work management Polished professional with outgoing attitude, be a team player, and enjoy making guests feel welcome Good typing skills, high level of proficiency with general office pc applications (MS Word, Excel and PowerPoint), and comfortable with learning new applications as required Demonstrated excellent organizational, coordination, and personal interface skills Proven job diligence, dedication, and attention to detail Comfort and experience interfacing with various levels of staff and management while working in a fast-paced environment Familiarity and working knowledge of general office machines such as fax, copier, printers, and scanners Demonstrate excellent written and verbal communication skills with the public, other employees, and vendors Must demonstrate a sense of urgency and dedication to supporting customer requirements Must be motivated, reliable, and able to work with minimal supervision Working knowledge of MRP/ERP systems Commitment to work overtime on occasion

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts.

The noise level in the work environment is usually moderate.

The Structures Company is a national staffing firm specializing in contract, contract to hire and direct hire placement opportunities. Our clients rely on us to support their engineering, IT, Production, Maintenance & Repair and support staff. Our niche recruiting team is one of our biggest strengths and is the main reason we are a top provider of talented professionals to the majority of our clients. They will help you identify the opportunity that best fits your interests, while also providing industry leading customer service.

We support the majority of Aerospace OEM's and Tier 1 Suppliers across the United States.

We have a national medical, dental and vision plan with United Healthcare and we also have a 401K offering. In some states and on some openings there is bonus potential, sick pay and holiday pay for those who qualify.

The Structures Company LLC is an Affirmative Action/ Equal Opportunity Employer (or AA/ EOE)

The Structures Company is a national staffing firm specializing in contract, contract to hire, and direct hire placement opportunities. Our clients rely on us to support their engineering, IT, Production, Maintenance & Repair, and support staff. Our niche recruiting team is one of our biggest strengths and is why we are a top provider of talented professionals to the majority of our clients. They will help you identify the opportunity that best fits your interests while also providing industry-leading customer service. We support the majority of aerospace OEM's and tier 1 suppliers across the United States. The Structures Company LLC is an Affirmative Action/ Equal Opportunity Employer (or AA/ EOE)


 
Job Number: JPC - 2861-2845-11534
Job Location: Bensalem PA
Per Diem: --
Overtime: --
Start Date: 2022-02-22
Input Date: 02/03/2022
Last Updated: 01/25/2023
Firm Name: STRUCTURES COMPANY LLC
Attention: Elle King
Address: P O BOX 2278
City, State: SEAL BEACH, CA 90740
Phone: 714/823-3000
Website: www.thestructurescompany.com

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