Job Listing Description

Depot Service Technician

PDS Tech, Inc. is seeking a Depot Service Technician in West Columbia, SC.

Depot Repair Technicians troubleshoot and repair radiation measurement and protection instruments on a board and component level. Duties also include performing instrument calibrations as well as provide technical support via the phone to customers.
Primary Responsibilities:

  • Responsible for testing and troubleshooting portable instruments and sub-assemblies.
  • Perform instrument calibrations.
  • Collect and report on failures and enter such data on repair worksheets.
  • Generate quotations and provide them to customers on the cost of the repair.
  • Obtain customer approval of work performed upon completion
  • Complete and maintain repair records
  • Identify opportunities for process improvements and suggest changes.
  • Provide internal and external customers with technical support via the phone.
  • Report results of any non-conformance issues to appropriate manufacturing supervisor with copy to Service Leader
  • Present service offerings to existing and potential customers

Minimum Requirements/Qualifications:

  • Proficiency in systems and board-level electronic and mechanical troubleshooting
  • High level of computer skills including operating systems, MS Access, Excel, Word and Outlook
  • Ability to troubleshoot complex systems by phone
  • Portray a professional and friendly image to the customer
  • Ability to deal with a broad range of internal and external customers
  • Exceptional customer skills
  • Desire to work in a service environment
  • Self-motivated, independent, strong work ethic
  • Consistently drives for process improvement
  • Experience in instrumentation service and applications
  • Perform other tasks as necessary to meet business objectives

Non-Negotiable Hiring Criteria:

  • Electronics Certification, AS technical degree, or Military Training
  • Minimum of 3 years Service Repair experience
  • Practice work safety always
  • Get the information needed to do the job
  • Meet or exceed quality and quantity standards
  • Keep work area clean and orderly 

Job Number: 2110138445
Job Location: West Columbia, SC
Duration: 12 months
Input Date: 11/18/2021
Attention: Sherrita Davis
Address: 50 FOUNDERS PLAZA STE 304
City, State: EAST HARTFORD, CT 06108
Phone: 860/289-2643
800 Phone: 866/636-4723
Fax Phone: 800/556-5284

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