Job Listing Description

Depot Service Technician

PDS Tech, Inc. is seeking a Depot Service Technician in Tewksbury, MA.

The candidate will work in a depot service area along with team members to diagnose, repair. assemble, and calibrate the client's customer field instruments. The instruments are based on X-Ray and Optical technologies which are used in a wide variety of industries to detect the elemental composition for a variety of materials. The candidate will be trained to work with specific instruments, data acquisition systems, and standard industry software. A basic level and prior experience in troubleshooting and repairing electro-mechanical instruments is highly preferred

Major responsibilities:

• Troubleshoot and repair of high volumes of customers portable instruments
• Use of fixtures, tools, and software during repair and calibration process
• Ensure pace, volume, and weekly/monthly productivity goals are met
• Coordinate with warehouse members to ensure parts and delays are minimized
• Recording of work performed in various systems including Salesforce

Related experience preferred:
• Intermediate understanding of electronic test/repair/troubleshooting concepts
• Prior experience using test equipment (Meters, torque tools, custom hardware and software)
• Prior use of Salesforce or similar service tracking software is desirable
• Must have experience working in an ESD environment


• High School Diploma or equivalent - OR - certified in a technical discipline preferred
• Minimum 1-year experience in high volume repair of portable electro-mechanical products greatly preferred
• Good communications, excellent computer skills required (e-mail, MS Office, Salesforce)
• Motivated to work on a team and build working relationships with co-workers
• Ability to sit or stand for extended periods of time; bend, stoop, reach, turn as required
• A healthy sense of urgency and motivation to learn more through cross-training
• Strong English skills desired

Job Number: 2110138305
Job Location: Tewksbury, MA
Duration: 12 months
Input Date: 09/01/2021
Last Updated: 11/26/2021
Attention: Tim Burkart
Address: 900 CIRCLE 75 PKWY SE STE 600
City, State: ATLANTA, GA 30339
800 Phone: 866/224-2745

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