Job Listing Description

Employee Services Specialist

Employee Services Specialist

Job ID # 2021-13686

Contract Opportunity

Location: Mesa, AZ

Industry: Aerospace & Defense

Minimum Education: Bachelor’s Degree

Minimum Experience: 6 Years


What You’ll Do:

Conducts research and analysis necessary to make recommendations to management regarding the application of specific HR processes; administers HR processes w/in a company plant or small division.
Mentors others within the group.
Participates in small-scale change projects within the immediate work group or functional area of responsibility.
Trains/mentor new employees on work group policies/processes.
May serve as mentor to others within the group.
Determines the scope and purpose of project.
Leads the development of a detailed statement of work that documents the deliverables, objectives, budget, activities required and schedule.
Defines the resources required to accomplish tasks.
Develop alternative plans as needed when faced with obstacles or setbacks.
Monitors and provides status of project.
Counsels external customers (dependants, retirees) on HR processes and services.
Create processes documentation (processes guides, flow charts, & guidelines) to enhance existing processes by analyzing current processes.
Identifies opportunities for improvements (e-enabling, cycle-time reduction, cost reduction, conducting beta tests and establishes metrics to support business and business planning processes.
Delivers products and services that consistently meet or exceed expectations with little or no rework required.
Uses metrics and tools to manage daily, weekly and monthly work flow.
Strives for continuous quality improvements.
Coordinates and monitors work performed by vendors in conjunction with deployment of HR services.
Handle incoming calls from our employees.
The focus of Total Rewards Advocacy Center (TRAC) is to further the Participant Experience for all things “Total Rewards” , This is a brand new organization of team members who will bring their HR knowledge, experience and passion to provide high touch and caring support to employees who need support, have general questions, or need guidance on ALL of the Total Rewards benefits programs available to employees.
Guide and help employees fully utilize available benefits programs, as well as, educate and support obtaining the correct assistance with ALL of the Total Rewards programs, while the initial focus will be on Financial Well Being, Health & Insurance, and annual enrollment support - the ultimate goal of the TRAC team will be to continually provide hyper care support for the Moments that Matter in our employees lives, with a phased implementation of a Global operation supporting the entire enterprise.
Ideal candidates (we need several!) will partner with Total Rewards Strategy & Delivery, the Work Life Care Center and with key suppliers to facilitate the best outcomes for our employees, the TRAC team will provide subject matter expertise to employees in a variety of areas as needed. They will partner with employees and act as an internal consultant and respond to complex questions and help employees with their challenges.

*U.S. Citizenship is required by law, regulation, executive order, or government contract.

Education & Experience:

Bachelor’s Degree combined with 6 + years of relevant work experience; or an equivalent combination of education and experience.

What to Expect:

Applicants selected for employment will be required to pass a preemployment drug screening and background investigation which may include education, criminal and work history verifications.
Accepted applicants will have the opportunity to be eligible for benefits, including medical and supplemental insurance and a 401K. Appreciation and gratitude for employees is a hallmark of organizations with low turnover.



Moseley Technical Services, Inc. is an AA/EEO/Veterans/Disabled Employer.




For questions about benefits visit:

For more information about Moseley visit:
Job Number: Job ID # 2021-13686
Job Location: Mesa, AZ
Rate: Open
Per Diem: No
Overtime: Possible
Duration: 6 Months
Input Date: 07/14/2021
Attention: Brentley Sisk
Address: 7500 S MEMORIAL PKWY STE 215-R
City, State: HUNTSVILLE, AL 35802
Phone: 256/880-0446
Fax Phone: 256/880-0936

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