Serve as a Teamcenter Expert: Lead the administration and support of Teamcenter and related applications, working closely with business leaders and users to implement technical solutions and enhancements.
Design, Build, and Test: Collaborate in the design and deployment of systems and components for suite of IPS applications, including Teamcenter, Cortona 3D, and SLICwave, ensuring optimal performance and functionality.
Sunset Legacy Systems: Manage the retirement process of older Teamcenter environments, transitioning critical functions like planning, tooling, and NC data to newer systems.
Support the Engineering Team: Assist with patching, upgrades, and troubleshooting for other engineering applications, ensuring everything stays running smoothly.
Creative Problem Solving: Develop solutions to minimize recurring issues, reducing manual troubleshooting tasks and improving efficiency across teams.
Collaborate Across IT: Work with IT peers to ensure compliance with security controls, vulnerability management, and hardware/software requirements.
Rapid Incident Resolution: Act swiftly to support incidents and outages, ensuring minimal disruption to operations.
Clear Communication: Provide transparent, responsive communication to business users, offering updates on issues, maintenance activities, and project progress.
Document and Train: Create and maintain detailed support documentation, and mentor peers on technical processes and skill development.