Job Listing Description

Customer Service Representative II

Description:
Chipton-Ross is seeking a Customer Service Representative II for an opening in Tewksbury, MA.

OBJECTIVE:
You will provide customer support for industrial and first responder identification of hazardous materials, controlled substances, rare metals, and chemicals. You will work with Regional Sales Managers, Manufacturing and Direct Sales Reps to develop a strong working relationship with all department both internally and externally.

RESPONSIBILITIES:
Primary responsibility is to respond to all inquiries from Customers and Sales and be the point of contact for all issues related to order fulfillment. Ensuring customer happiness through outbound communication and systematic customer reviews. Lead the customer first attitude with exemplary customer understanding, communication and responses. Act as the customer advocate for issues relating to service, sales, product quality, finance and other departments.

REQUIREMENTS:
Must have good telephone etiquette. Excellent written communication skills. Proficiency in utilizing online database systems. Independent, positive attitude and role model behavior.

EDUCATION:
Accredited High School Diploma/GED

WORK HOURS:
Full-Time
Mon-Fri 8am-4pm
 
Job Number: 192145
Job Location: Tewksbury, MA
Rate: $DOE
Duration: 5 mos
Input Date: 07/17/2021
Firm Name: CHIPTON ROSS
Attention: Tyler Harrell
Address: 420 CULVER BLVD
City, State: PLAYA DEL REY, CA 90293
Phone: 310/414-7800 X286
800 Phone: 800/927-9318
Fax Phone: 310/414-7808
Email: tharrell@chiptonross.com
Website: www.chiptonross.com

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