Job Listing Description

Structure Repair Engineer

Description:

PDS Tech is seeking candidates to fill a Structures Repair Engineer position in Wichita, KS
 



Primary Responsibilities:



Daily repair queries management



  • Customer facing role, analyzing customer's queries related to structural damages and substantiate the repair query for efficient treatment by relevant internal  contributors.
  • Provide answers to customers' daily repair queries related to design and documentation in liaison with internal design groups.
  • Acting as project manager within to coordinate internal resource as efficiently as possible to align with customer expectations.
  • Maintain a strong interaction with the Repair Solutions team in Europe/offshore bases.
  • Adhere to the 'Follow the Sun' working principles, and follow the processes in place for the Repair Solutions activity
  • Liaise with internal Engineering resources to ensure requested repair definitions and justifications are provided on time with the required level of quality.
  • Collaborate and liaise closely with Company to ensure that all repair solutions take into account the availability of parts for each repair.
  • Initiate updating of structure repair documentation with the SRM (Structural Repair manual) organization.
  • Ensure information flow to and from operators for repair matters.
  • Ensure transfer of in-service experience and maintenance activities to management, to other divisions of Customer Services and design organization including vendors.
  • Extensive use of the Company Tech Request tool for keeping records of technical queries, answers and exchanges with all involved parties.
  • Participate to the Daily Operational Meeting and report any topic that becomes critical or requires escalation.
  • Liaise closely with Customer Support directors and the Field service community to ensure alignment on sensitive topics.
  • Adhere to agreed internal quality guidelines.
  • Identify and follow up on damages related to potentially safety critical items.


On-site assistance and Support to Major Repair activities



  • Assist operators on-site for structural damage evaluation or repair work performance, if required.
  • Identify subjects that may require a complex repair or modification assistance and ensure a smooth transfer to the Major Repair team for follow-up.


Customer experience enhancement and Repair Solutions marketing



  • Organize a monthly review (Webex) with the N.A operator under your responsibility.
  • Participate to customer visits and regular business review, and be the Voice of Repair Solutions
  • Strengthen the relationship with customers and other US-based business entities for the repair activities, and capitalize on every opportunity to promote the repair Solutions activity to internal and external customers.


 


Qualified Experience / Skills / Training:



  • Ability to read and interpret engineering drawings and bill of material
  • Ability to read, analyze and interpret technical documentation (SRM, SB, IPC...)
  • Knowledge of maintenance repair practices, equipment and ways of working is a plus
  • Communicate effectively, both verbally and in writing to teams and business partners worldwide.
  • Ability to present and discuss at Management and Working level within the Company and at Customers in case of reporting / escalation / etc.
  • Strong conflict resolution skills in front of Company customer base.
  • Proven high motivation and flexibility to work in a highly demanding environment.
  • Strong interpersonal skills, ability to lead and work with multidisciplinary teams in various locations
  • Autonomous, ability to take initiative.
  • Works well in a collaborative team environment.
  • Present a professional appearance as generally accepted in the business and aerospace environment.
  • Establish and maintain professional relationships with a diverse international workforce.
  • Flexibility to be available on very short notice for travel worldwide.

 

Unique Position Details:



  • Close collaboration with Technical team to ensure a continuous follow up of highly sensitive and financially impacting repairs.
  • Support customers occasionally at their home base to address more complex repair issues;
  • Specific shift pattern during weekdays and week-end/public holidays coverage
  • Volume
    • Answers to customer written queries: about 500 per year
    • Repairs files about 200 per year
    • Manage technical assistance on-site with the customer: about 1-2 per year
    • Week-end coverage, potentially 1 week-end per month
    • Yearly travel days: about 10 to 20



Education/ Special qualification:



  • Qualified engineer with 5 years experience in an airline/OEM/MRO environment, with knowledge of aircraft structure (design, fatigue, materials...)
  • General technical and practical education in Aviation: Bachelor of Science/Engineering (BSc/BEng) degree or equivalent.


Travel Required:



  • <10 % Domestic and International travel


Eligibility:



  • Authorized to Work in the U.S.


Physical Requirements:



  • Must be comfortable working at computers for extended periods of time
  • Must be able to travel independently

 
Job Number: 2110134095
Job Location: Wichita, KS
Duration: 6 months
Input Date: 07/13/2021
Firm Name: PDS TECHNICAL SERVICES
Attention: Rick Ingle
Address: 11828 W CENTRAL STE 100
City, State: WICHITA, KS 67212-5129
Phone: 316/729-1800
800 Phone: 800/333-8644
Fax Phone: 316/729-1857
Email: cecjwichita@pdstech.com
Website: https://pdsjobs.force.com/candidates/job_detail?id=a1i1T000003PuTsQAK&URLSource=cjhunter

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