Job Listing Description

Instructional Designer III

PDS Tech, Inc. is seeking an Instructional Designer in Atlanta, GA.

  • The Instructional Designer (ID) is responsible for working with Project Managers (PM) to successfully develop training programs for UPS customer service representatives globally across all business units.
  • Standard ISD processes, such as the ADDIE learning model, are used to design and develop custom business process and systems training programs including instructor-led and e-learning courses.
  • The ID is responsible for working with Subject Matter Experts (SME) and Information Mapping tools to assess information, determine impacts and identify skills gaps.
  • The ID is also responsible for learning and testing proprietary systems and software to identify training needs, determine scope and create interactive learning tools.

  • Experience is required in designing and developing courses to support complex business processes, extensive systems training, and soft skills training.
  • 4-6 yrs experience required.
  • The ability to independently learn and perform complex, detailed processes is required.
  • Candidates must ensure there is balance between knowledge of processes and facts and the target audience’s ability to demonstrate application of the skills in a real-world context.
  • Candidates must create learning solutions that successfully integrate the principles of adult Learning theory and leverage multiple delivery strategies (classroom, Web-based, virtual, etc.).
  • Ideal candidates must have strong analytical and problem solving skills and the ability to work independently under tight deadlines.
  • In addition, they are comfortable communicating critical success factors with the PM, SME, and other stakeholders to ensure on-time deliverables.
  • Home work environment needed including a pc/laptop with Windows operating system.

Hours:  8:00am to 1:00pm, Monday- Friday
Job Number: 2110128991
Job Location: Atlanta, GA
Duration: 12 months
Input Date: 05/04/2021
Attention: Clyde Callwood
Address: 900 CIRCLE 75 PKWY SE STE 600
City, State: ATLANTA, GA 30339
800 Phone: 866/224-2745

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