Job Listing Description

Product Support Engineer

A Product Support Engineer 3 job in Everett, WA is currently available through Belcan. In this Product Support Engineer 3 role, you will familiarize yourself sufficiently on all products, mechanical and electrical / payloads / systems and structures to support customer inquiries with technically sound solutions to issues as presented to Product Support.

Product Support Engineer 3 duties:

* Assigned Product Support tasks include but not limited to: provide detailed response (via email,
telephone or in person) to inquiries with regard to mechanical and electrical design as it pertains
to mechanical/electrical/structural/payloads/systems installations, detailed assemblies and
mechanical/ electrical/structural/payloads/systems specifications post STC and/or TC.
* Work under the direction of the Senior Provisioning Engineer in determining priorities in response
to customer inquiries.
* Participates in teams to gain understanding during the development and design of products.
* Obtain, interpret, and analyze OEM airplane install drawings using approved processes and tools.
* Provides technical, design and informational support for customer post aircraft modifications
(including on-site support), manufacturing support and/or in-service issues.
* Troubleshoot basic mechanical/electrical/structural/payloads/systems problems and provide
* Participates in the adjudication of warranty issues.
* Provides assistance in the development of training programs to support product entry into
* Coordinate with other departments as necessary.
* Utilize internal drawing/document standards per customer or regulatory agency requirements.
* Provide trend analysis information to internal and external customers as required.
* Provide guidance on engineering design (drawing) and documentation change when warranted
through customer inquiries.
* Work with Senior Provisioning Engineer to create maintenance/repair procedures to be
incorporated into the Maintenance Manual.
* Work with Senior Provisioning Engineer to improve existing maintenance/repair procedures of all
Maintenance Manual/Documents.
* Participate with Senior Provisioning Engineer in the Shop Verification (preparation, verification,
and provide maintenance/repair solution for non-conformity items).
* Work with Senior Provisioning Engineer to develop maintenance/spare matrix for existing
* Work with Senior Provisioning Engineer to develop Spare Plan (parts classification) of the existing
* Work with Senior Provisioning Engineer to update URR, MP, MOR, SPC, SC, RFS based on spare
parts sales, airline maintenance data, and procurement data records.
* Work with Senior Provisioning Engineer to develop and maintain the Product Support System to
support Customer Services, Technical Publications and Spares Sales.


* Bachelors degree in Engineering.
* Experience working with Senior Provisioning Engineer to improve existing maintenance/repair
procedures of all Maintenance Manual/Documents.
* Experience supporting Product Support department goals and initiatives.
* Some domestic or international travel may be required.

If you are interested in this Product Support Engineer 3 role located in Everett, WA please apply via the 'apply now' link provided.

Belcan is a global supplier of engineering, technical recruiting, and IT services to customers in the aerospace, industrial, and government sectors. Belcan engineers' better outcomes through adaptive and integrated services-from jet engines, airframe, and avionics to heavy vehicles, chemical processing, and cybersecurity. Belcan takes a partnering approach to provide customer-driven solutions that are flexible, scalable, and cost-effective. Our unique capabilities have led to continuous growth and success for over 60 years. We are a team-driven Equal Opportunity Employer committed to workforce diversity. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age.

Job Number: 318959
Job Location: Everett, WA
Rate: --
Per Diem: --
Overtime: --
Start Date: --
Input Date: 12/22/2021
Last Updated: 01/19/2022
Attention: BarrySparks
Address: 7820 REDSKY DR
City, State: CINCINNATI, OH 45249
Phone: 513/432-2995
800 Phone: 800/945-1900

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