Job Listing Description

Operations Analyst II

Job Summary

AMR Logistics Operations is a fast-moving and dynamic environment where flexibility and adaptability are key attributes required for success.  The Americas Distribution Center Operations Regional Supplier Manager will be customer-focused, process-minded, and passionate for excellence. The Regional Supplier Manager will be the on-site liaison between Apple and the 3PL at the distribution center. The candidate must be able to achieve predetermined targets and demonstrate personal initiative with a focus on driving superior customer service and process efficiency. Additionally, the candidate must have a laser focus on supporting the critical tactical and strategic initiatives, including Customer Delight, Process Excellence (Precision), Cost Leadership, and Continuous Improvement.  This role requires strong business acumen, people skills, service provider leadership, and innovative process improvement skills to drive customer satisfaction in delivery management and order fulfillment. Also, leadership skills are highly desired to inspire exceptional performance and facilitate an energetic environment leading to results that deliver a consistent, excellent experience for team members and customers.

Key Qualifications
  • At least 2+ experience in distribution/logistics/manufacturing
  • Experience working with 3PL logistics providers preferred but not required
  • Robust understanding of supply chain dynamics and literate in warehouse management systems.
  • Experience in a fast-moving industry (high tech, customer electronics)
  • Ability to maintain poise and a positive attitude in a challenging, fast-paced, rapidly changing environment
  • Strong Excel & analytical skills
  • Experience with SAP preferred, and understandings of basic inventory controls
  • Proven process improvement skills with natural curiosity and desire to understand how things work
  • Strong project management & leadership skills with an understanding of lean principles in operations management
  • Strong work ethic with a high degree of flexibility
  • Excellent written and verbal communication skills
  • Ability to work cross-functionally in a dynamic environment; team player
  • Comfort with ambiguity
  • Implementation experience with warehouse automation (Autonomous vehicles/robotics/etc.) and/or strong working knowledge of latest market trends
  • Ability to prioritize and multi-task effectively

  • Oversight of supplier performance in support of Apple Americas Distribution
  • Manage and maintain a strong working relationship with external partners in support of Apple Americas distribution as the Apple stakeholder on-site at the DC
  • Drive site execution of Apple established KPIs
  • Will identify logistics areas for process improvement and cost savings to ensure expectations are met
  • Partner with site to investigate defects, find root causes, and develop solutions
  • Tactical support of critical delivery events such as New Product Introduction, Quarter-end, and Black Friday while working with seasonality in volumes and workload
  • Ability to own strategic initiatives in addition to day-to-day tactical operations
  • Provide analytical support for projects, key performance indicators, and capital planning
  • Collaborate with associates to improve efficiency, productivity, and processes
  • Responsible for maintaining, tracking, and analyzing all inbound and outbound shipments, including working with carriers and the 3PL provider
  • Accountable for preparing statistical data for contract negotiations and participating in negotiations
  • Lead the analysis and provide statistical information on the tracking of product shipments and inventory
  • Evaluate existing capabilities to establish new systems and processes for monitoring, measurement, reporting, and analysis of DC performance
  • Providing reports to management: inventory, distribution, freight, cycle times, etc.


BS/BA degree preferred

Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Pay Details: $45.85 to $45.00 PER HOUR

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

Job Number: US_EN_33_022202_2145010
Job Location: Clayton, IN
Rate: 45.85-45
Per Diem: --
Overtime: --
Duration: indef
Start Date: ASAP
Input Date: 09/12/2023
Last Updated: 09/24/2023
Address: P O BOX 619820
City, State: DALLAS, TX 75261-9820
Phone: 214/647-9600
800 Phone: 800/270-4737
Website: Go To PDS Tech Commercial Website

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