Job Listing Description

Fire Protection Oper Spec B

Description:
Chipton-Ross is seeking 3 Dispatcher's for an opportunity in Mesa, AZ.

RESPONSIBILITIES:
Qualified candidates will be responsible for answering and entering emergency calls while simultaneously dispatching for and monitoring multiple fire and security radio channels with moderate to high volume radio traffic.
Will be responsible for providing approved Pre-Arrival Instructions according to policies and procedures.
Candidate will be responsible for making required and requested notifications.
The dispatcher candidate will be professional and courteous with all customer interactions in person, on the telephone and on the radio.

REQUIRED EXPERIENCE:
Demonstrated ability to multitask efficiently is crucial to effectively perform the minimum requirements of this position.
Applicants must possess ability to hear and understand multiple sound sources while simultaneously and accurately documenting information in CAD. Further, candidates must possess ability to receive and communicate information accurately to and from multiple sources while multitasking.
Possess a high degree of emotional self-control and maintain composure to facilitate performance under stressful situations in a collaborative team environment.
Willing to take ownership or actions and mistakes.
Accept and implement constructive criticism and feedback.
Demonstrable measurable progress and improvement throughout the duration of the training program.
Perform in a team environment.
1+ years of experience working as an emergency dispatcher at a Public Safety Answering Point (PSAP) or in a related role within Security + Fire Protection.
1+ years of experience multi-tasking and working in a team environment
Proficient utilizing the Microsoft Office Suite

Top 3-5 technical/software skills needed to perform this role/job:
Must have experience with Microsoft Office Suite. Must have keyboarding skills at a minimum of 35 WPM. Public Safety Answering Point (PSAP) is preferred.
Any certifications required?: No

EDUCATION:
Accredited Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 1 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school/Associate).

WORK HOURS: 7:00AM-3:00PM
Full-Time/First Shift
OT Expected

ADDITIIONAL INFORMATION:
Schedule hours are currently 7AM - 3PM, but dispatch center operates 24x7x365 and the candidate must be willing to work variable shifts, nights, weekends, holidays and overtime.
 
Job Number: 194034
Job Location: Mesa, AZ
Rate: $DOE
Duration: 12 Months
Input Date: 09/13/2021
Last Updated: 09/21/2021
Firm Name: CHIPTON ROSS
Attention: Rochelle Anderson
Address: 420 CULVER BLVD
City, State: PLAYA DEL REY, CA 90293
Phone: 310/414-7800 X286
800 Phone: 800/927-9318
Fax Phone: 310/414-7808
Email: randerson@chiptonross.com
Website: www.chiptonross.com

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