Job Listing Description

Customer Service Call Center Representative

Description:
PDS Tech, Inc. is seeking  Customer Service Call Center Representatives in Salem, OR.

Summary:

  • Inbound call center multi-tasking tools/screens to perform technical support assistance.
  • Provide technical support via telephone in a timely and effective manner, while projecting a courteous and professional image.
  • Provide electronic product and application assistance to end users.
  • Determine call resolution and log calls.
  • Apply established customer satisfaction skills to resolve issues with end users and create a positive image.
  • Follow call-handling procedures to assure uniform support within the goals of the department.
  • Meet call handling, volume and productivity goals in an inbound call center environment.

Additional Job Details:    
  • Other duties as assigned by supervisor or manager.

Education:    

  • HS Diploma

 
Job Number: 2010116990
Job Location: Salem, OR
Per Diem: No
Duration: 6 months
Input Date: 09/11/2020
Firm Name: PDS TECHNICAL SERVICES
Attention: Mike Flanery
Address: 50 FOUNDERS PLAZA STE 304
City, State: EAST HARTFORD, CT 06108
Phone: 860/289-2643
800 Phone: 866/636-4723
Fax Phone: 800/556-5284
Email: northeastjobs@pdstech.com
Website: https://pdsjobs.force.com/candidates/job_detail?id=a1i1T000003P0RDQA0&URLSource=cjhunter

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