Job Listing Description

Senior Engineering Technician

PDS Tech, Inc. is seeking a Senior Engineering Technician, in San Francisco, CA.

  • Work closely with our Engineers and teams to instrument their services with New Relic and Splunk functionality 
  • Support Engineers during critical and time sensitive production events to ensure a timely resolution 
  • Support Engineers in the Root Cause and Correction Of Error flow to ensure we detect and avoid future customer impacts 
  • Supporting and nurturing process improvements and knowledge base improvements 
  • Assist in the the generation of major incident metrics and reports 

Basic Qualifications: 
  • 5+ years of software development (Python or Java) 
  • Familiarity with one of the monitoring tools New Relic/Dynatrace/DataDog/Prometheus 
  • Familiarity with one of the logging tools Splunk/Elasticsearch 
  • Ability to assist engineering teams with training & tools to observe how their code and services are performing so they can easily optimize the experience for the end-user 
  • Ability to develop monitoring dashboards that convey meaningful business data, software readiness, and service/system health tailored for different audiences suchs as engineers and executives 
  • Ability to assist engineers in understanding how to optimize their services for utilization, response time, throughput, latency, relative, absolute, variance, instrumentation, parallel, asynchronous, utilization, bottleneck, tracing, resource contention, and MTTR 
  • Strong working knowledge of microservices, containerization/Docker and orchestration/Kubernetes.

Preferred Qualifications: 

  • 2+ years of working knowledge in any cloud-based environment (AWS, Azure, GCP) 
  • Familiarity with a DevOps or SRE culture and processes 
  • Working understanding of AWS popular services: EC2, IAM, S3, EBS, SSM, CloudWatch, CloudTrail, CloudFormation, Lambda, SQS, SNS, Redshift, Athena, EMR, Kinesis, Glue, Data Pipeline, ECR, ECS, EKS etc. 
  • Familiarity with the security frameworks and application security best practices. 

Job Number: 2010122547
Job Location: San Francisco, CA
Duration: 12 months
Input Date: 01/11/2021
Attention: Amy Kloeppinger
City, State: IRVING, TX 75062
Phone: 214/647-9600
800 Phone: 800/270-4737
Fax Phone: 214/647-9630

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