Job Listing Description

Data Entry Clerk


PDS Tech Commercial Inc, is seeking Data Entry candidates in Wichita, Kansas.
Job Title: Data Entry Clerk 3
Job Type:
Full time; Consultant (36 months)
Wichita, KS (ONSITE)
Pay Rate:
This position is in Customer Service field, who works under general supervision in responding to customer calls for Shipping and Receiving. Resolves moderately complex inquiries, collects and analyzes customer data, and properly update SAP. Escalates complex issues to Experienced Customer Facing CSRs.

  • Confers with customers who contacts the organization by telephone or electronically, provides information about organization products or services, discusses customer accounts, and obtains and addresses customer complaints.

  • Uses organization and product knowledge to address more difficult inquiries and provide follow up.

  • Develops documentation used to solve difficult customer issues/requests/complaints. Directs queries to appropriate department or personnel, as needed.

  • Collects and consolidates information regarding customer interactions and transactions, analyzes customer interaction and customer service trends to facilitate future needs in trainings and improvements in customer services.

  • Performs duties related to overall customer service.

  • Serves as customer interface on product status and delivery.

  • Consistently documents customer service needs to identify patterns and maintain quality.


  • Must be a US Citizen

  • High School Diploma

  • 5 years relevant experience

  • Former experience in Aerospace preferred

  • SAP experience preferred

Pay Details: $18.79 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

Job Number: US_EN_33_022202_2190689
Job Location: Wichita, KS
Rate: 18.79
Per Diem: --
Overtime: --
Duration: indef
Start Date: ASAP
Input Date: 11/13/2023
Last Updated: 11/15/2023
Address: P O BOX 619820
City, State: DALLAS, TX 75261-9820
Phone: 214/647-9600
800 Phone: 800/270-4737
Website: Go To PDS Tech Commercial Website

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