Job Listing Description

Contract Administrator

PDS Tech, Inc. is seeking a Contract Administrator for an open position in Windsor Locks, CT.
  • We are seeking a highly motivated, customer service individual, able to multitask and focus on results.
  • This individual will work tactics and strategy with primary responsibility on the control of customer components at company repair facilities. 

Responsibilities are: 
  • Own all internal supply chain issues during the repair process 
  • Act on all customer requests in a timely and effective manner 
  • Track and measure performance results for airline operators 
  • Drive key operational metrics including 98% customer service level 
  • Fund purchase orders and manage account financials in accordance with contractual obligations 
  • Monitor and expedite core returns to prevent delays in inventory replenishment 
  • Obtain complete and accurate information from internal suppliers 
  • Communicate consistent and complete account information and delivery commitments weekly to customers and supporting organizations 
  • Create and present monthly progress reports and business reviews to customers and management 
  • Develop strong working relationships with internal business teams such as Contract Administration, Engineering, Supply Chain, Finance and Program Management 
  • Problem solve complex issues to root cause and apply corrective action to prevent reoccurrence 
  • Understand and comply with ITC and import/export regulations 
  • Participate in ACE (Achieving Competitiveness Excellence) and apply ACE tools to improve process 
  • Promote an ethics-based business culture, managing customer orders in compliance with laws and company policies 

The ideal candidate thrives in a fast-paced customer service environment. 

*Experience / Qualifications 

  • BA/BS required. 
  • 3 - 5 years minimum experience in Customer Service or Supply Chain 
  • Aerospace Industry Experience a plus 
  • Strong administrative, organizational and problem solving skills 
  • Excellent verbal and written communication skills 
  • Microsoft Office. SAP is a plus  

Job Number: 1610061442
Job Location: Windsor Locks, CT
Duration: 24 months
Input Date: 12/19/2016
Attention: Roger Greco
Address: 50 FOUNDERS PLAZA STE 304
City, State: EAST HARTFORD, CT 06108
Phone: 860/289-2643
800 Phone: 866/636-4723
Fax Phone: 800/556-5284

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