Try the Advanced Search
Are you a member? Login here!
Job Listing Description
PDS Tech, Inc. is seeking a Contract Administrator for an open position in Windsor locks, CT.
Own all issues customers experience during the repair process
Act on all customer requests in a timely and effective manner
Track and measure performance results for airline operators
Drive key operational metrics including 98% customer service level
Generate quotes and manage account financials in accordance with contractual obligations
Monitor and expedite core returns to prevent delays in inventory replenishment
Communicate consistent, complete and accurate account information and delivery commitments weekly to customers and supporting organizations
Create and present monthly progress reports and business reviews to customers and management
Develop strong working relationships with internal business teams such as Engineering, Supply Chain, Finance, and Program Management
Problem solve complex issues to root cause and apply corrective action to prevent reoccurrence
Understand and comply with ITC and import/export regulations
Participate in ACE (Achieving Competitiveness Excellence) and apply ACE tools to improve process
Promote an ethics-based business culture, managing customer orders in compliance with laws and company policies
The ideal candidate thrives in a fast-paced customer service environment.
Send resume to firstname.lastname@example.org for consideration
Experience / Qualifications :
3 - 5 years minimum experience in Customer Service or Supply Chain
Aerospace Industry Experience a plus
Strong administrative, organizational and problem solving skills
Excellent verbal and written communication skills
Microsoft Office and SAP
Windsor Locks, CT
PDS TECHNICAL SERVICES
50 FOUNDERS PLAZA STE 304
EAST HARTFORD, CT 06108
Back to Abbreviated Search Results
Back to Complete Search Results
Back to Advanced Job Search
Phone: (425) 806-5200
is a service of:
C.E. Publications, Inc.
P.O. Box 3006, Bothell, WA 98041-3006, USA
The content of this website is Copyright 2017 C.E. Publications, Inc.