Job Listing Description

PRODUCT SPECIALIST

Description:
Chipton-Ross is seeking a Product Specialist for an opening in San Francisco, CA.

SUMMARY:
The Product Applications Specialist will be a part of the qPCR instrument team and responsible for assisting with the development of new product and the operational management for across the software product portfolio. The Product Applications Specialist will provide support to the field team including customers in using our solution in a dynamic environment.

RESONSIBILITIES:
Support Senior Product Manager in new product introductions (NPIs) Assist with product development & deployment projects, ensuring high quality software and customer satisfaction. Collaborate cross functional team in the development and completion of customer facing materials. Lead sustaining product management activities for qPCR software including updating product pages and other communications as they arise. Support resolution of technical troubleshooting. Interface with customers to maximize understanding of applications, opportunities and demands for current and future qPCR products. Provide ongoing contribution to the development of process and product to enhance customer experience. Develop & leverage analytics to determine the adoption of connected features. Regularly make updates to dashboards. 10% or greater travel (domestic and international) may be required on occasional basis.

REQUIREMENTS:
A minimum of 3 years of professional experience with a proven track record of accomplishments (managing multiple projects, meeting deadlines, following defined process & standards). Able to work with minimal supervision after clear direction is given. Detail oriented, analytical, data driven, and ability to solve complex problems Excellent written and communication skills. Proficient in Microsoft Office suite, prototyping tool (like Balsamiq), and Analytics Reporting tool (like Jaspersoft). Scientific knowledge is a plus.

EDUCATION:
Accredited Bachelorís degree in life sciences, marketing, business administration, information-system related or equivalent technical discipline.

WORK HOURS:
Full-Time

 
Job Number: 184709
Job Location: South San Francisco, CA
Rate: Up to $38.00 DOE
Duration: 11 MOS
Input Date: 02/13/2020
Firm Name: CHIPTON ROSS
Attention: Tyler Harrell
Address: 420 CULVER BLVD
City, State: PLAYA DEL REY, CA 90293
Phone: 310/414-7800 X286
800 Phone: 800/927-9318
Fax Phone: 310/414-7808
Email: tharrell@chiptonross.com
Website: www.chiptonross.com

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