Job Listing Description

Call Center Rep

PDS Tech, Inc. is seeking a Business Aide / Technical Aide in Salem, OR.
  • Inbound call center, multi-tasking tools/screens to perform technical support assistance.
  • Performs low-volume data entry (including sales order entry), performs basic management of electronic files, accesses information from a computer and/or maintains a computer database, formats and produces documents, and assists/conducts data field accuracy compliance.

  • Basic understanding of databases and software terms (scripts, queries, stored procedures, QA).
  • High degree of ability to interface with the customer and internal staff, make independent decisions, and recognize and solve problems with little or no supervision.
  • Good computer skills with standard business applications, i.e. Microsoft Office Suite
  • Display superior verbal and written communication skills.
  • Project management training desirable.
  • Capable of working in a demanding environment with aggressive timeframes, and organizing conflicting time, energy and customer demands.
  • Preferred: 2 year degree in computer science/coursework, or 2 years experience working with databases.
  • Must have valid Oregon drivers license.
  • Must be able to sit and/or stand throughout an 8-hour day.
  • Must be experienced in MicroSoft Office

Job Number: 1810092021
Job Location: Salem, OR
Duration: 3 months
Input Date: 11/07/2018
Attention: Sherrita Davis
Address: 50 FOUNDERS PLAZA STE 304
City, State: EAST HARTFORD, CT 06108
Phone: 860/289-2643
800 Phone: 866/636-4723
Fax Phone: 800/556-5284

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