Job Listing Description

Monitoring Engineer-Splunk

Description:
Monitoring Engineer
Become part of the Enterprise Service Delivery Monitoring Engineering team contributing to projects in support of ongoing integration activities within Fiserv Technology Services (FTS).

The role is responsible for monitoring engineering across the enterprise by implementing instrumentation for applications, using varying technology stacks, with Fiserv’s approved standard set of monitoring tools such as Splunk, CA APM, AppDynamics, Dynatrace, Extrahop, ASM, SiteScope, Thousand Eyes etc.

The monitoring solutions need to enable the operations teams to proactively identify and remediate issues for various ongoing integration activities. Implement monitoring in a complex environment consisting of various technologies, using a wide range of monitoring solutions such as dashboarding, alerting, custom solutions as needed to ensure the operations teams can monitor the health of the applications across the organization.

Additional responsibilities include automating the onboarding process to eliminate manual processes and create dashboards / reports to help technology / business leadership and integration teams understand customer impact and root cause during an incident.

As a Splunk Data Administrator / Splunk Developer / APM tools expert / NPM tools expert improve customer experience by implementing Dashboards / Alerts to reduce time to detect, investigate and resolve. Work closely with Leadership team, Enterprise Architects, Technical leads, Developers, Product owners, Account Executives, Operation teams to build and implement end to end Monitoring Solutions for integration activities.

Responsibilities:
• Onboard new log files in Splunk
• Instrument applications with APM tools like CA APM, AppDynamics and Dynatrace
• Develop Synthetic monitoring scripts in CA ASM, SiteScope, Thousand eyes
• Onboard Applications with Application Network Performance Monitoring tools like Extrahop
• Develop end to end monitoring dashboards, alerts and reports in Splunk, Extrahop, CA APM, AppDynamics, Thousand eyes …etc. as applicable.
• Develop monitoring both on-premise and cloud applications.
• Work on Extracting, Transforming, Analyzing, Visualizing, and presenting data from diverse business areas.
• Develop Splunk queries and dashboards targeted at understanding application performance and capacity analysis.
• Design and customize complex search queries and optimize performance of the queries used in dashboards and alerts.
• Automate manual processes using scripting languages (e.g. Unix Shell, PowerShell, Python, Perl …etc.).
• Collect the requirements from SME’s, breakdown the application architecture, analyze monitoring requirements and create specific tasks for the junior members of the team.
• Educate internal customers on the tools and available dashboards, so that they can effectively use to reduce downtime and root cause analysis.
 
Responsibilities:
• Onboard new log files in Splunk
• Instrument applications with APM tools like CA APM, AppDynamics and Dynatrace
• Develop Synthetic monitoring scripts in CA ASM, SiteScope, Thousand eyes
• Onboard Applications with Application Network Performance Monitoring tools like Extrahop
• Develop end to end monitoring dashboards, alerts and reports in Splunk, Extrahop, CA APM, AppDynamics, Thousand eyes …etc. as applicable.
• Develop monitoring both on-premise and cloud applications.
• Work on Extracting, Transforming, Analyzing, Visualizing, and presenting data from diverse business areas.
• Develop Splunk queries and dashboards targeted at understanding application performance and capacity analysis.
• Design and customize complex search queries and optimize performance of the queries used in dashboards and alerts.
• Automate manual processes using scripting languages (e.g. Unix Shell, PowerShell, Python, Perl …etc.).
• Collect the requirements from SME’s, breakdown the application architecture, analyze monitoring requirements and create specific tasks for the junior members of the team.
• Educate internal customers on the tools and available dashboards, so that they can effectively use to reduce downtime and root cause analysis.


Basic Qualifications:
• Bachelor’s degree in Computer Science, a related technical or scientific field, or equivalent experience.
• 7+ years of scripting or software development experience.
• 7+ years of experience with large-scale financial systems architectures.
• 7+ years of implementing monitoring and performance engineering experience.
• 5+ years of experience in using Splunk, CA APM, AppDynamics, Dynatrace, Application Network Performance monitoring tools, ASM, SiteScope.
• 5+ years demonstrated ability to work successfully in a fast paced, cross functional team environment.
Certifications
• Splunk 7.x or above Power User Certification.
• Splunk 7.x or above Admin certification
 
 
Job Number: 2010119617
Job Location: Alpharetta, GA
Duration: 15 months
Input Date: 10/08/2020
Last Updated: 10/19/2020
Firm Name: PDS TECHNICAL SERVICES
Attention: Kristen Schabell
Address: 300 E JOHN CARPENTER FWY STE 700
City, State: IRVING, TX 75062
Phone: 214/647-9600
800 Phone: 800/270-4737
Fax Phone: 214/647-9630
Website: https://pdsjobs.force.com/candidates/job_detail?id=a1i1T000003P92fQAC&URLSource=cjhunter

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