Job Listing Description

PC Support Technician

Description:
Chipton-Ross is seeking a PC Support Technician for a contract position in Huntsville, AL.

Need for a temporary PC Support Technician to join the PC Support Services team.

RESPONSIBILITIES:
Installs, repairs, and performs preventive maintenance on a variety of moderately complex personal computers and peripheral devices.
Sets up and tests personal computer systems, peripherals, and software, including operating systems.
Provides general hardware and software support for users, provides user training, and guides users having difficulty with personal computers, peripherals, or software.
Performs routine diagnosis on failed equipment and software and coordinates repairs. Identifies and reports network issues. Interfaces with vendors to resolve hardware/software issues.
Prepares and maintains electronic and hard reports and logs, including purchase orders and equipment inventories.
May work the help desk and provide telephone support or arrange for service for trouble calls.
Schedules outside repairs for equipment under warranty or contract.
Maintains current knowledge of technological advancements and developments in the computer support field.
Responsible for observing all laws, regulations, and other applicable obligations wherever and whenever business is conducted on behalf of the Company. Expected to work in a safe manner in accordance with established operating procedures and practices.
Performs other duties as required or assigned.

REQUIREMENTS:
A+, MCSA, Security+ preferred
Experience with Windows 10, Active Directory, MS Exchange 2013
Linux - CentOS/Redhat
Enterprise environments
Typically requires an Associate's degree with an emphasis in information technology, or a related discipline, along with one or more years of progressive personal computer technical experience in an information technology department. May substitute a certificate in information technology from a recognized organization and equivalent experience in lieu of education.
Requires an understanding of department policies and procedures, and a working knowledge of current personal computers, relevant operating systems and associated peripheral equipment.
Must be customer focused and demonstrate the ability: to resolve semi-routine technical situations; communicate with all levels of personnel; and, explain general information.
Must have a valid California class C driver's license and a good driving record, verifiable by the DMV. Must be able to work extended hours as required.
Must be able to sit, stand and kneel for extended periods of time and have the ability to lift up to 25lbs.

EDUCATION:
Typically requires an Associate's degree with an emphasis in information technology, or a related discipline, along with one or more years of progressive personal computer technical experience in an information technology department. May substitute a certificate in information technology from a recognized organization and equivalent experience in lieu of education.

MISCELLANEOUS:
5/40 work schedule. 1st shift
 
Job Number: 179581
Job Location: Huntsville, AL
Rate: $24 to $26.00 DOE
Duration: 6 mo
Input Date: 05/28/2019
Last Updated: 10/23/2019
Firm Name: CHIPTON ROSS
Attention: Max Cameron
Address: 343 MAIN ST
City, State: EL SEGUNDO, CA 90245
Phone: 310/414-7800 X286
800 Phone: 800/927-9318
Fax Phone: 310/414-7808
Email: mcameron@chiptonross.com
Website: www.chiptonross.com

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