Job Listing Description

Global Security Communications Dispatcher (3) - AZ

Chipton-Ross is seeking 4 Global Security Communications Dispatchers.

This position will serve as a Global Security Communications Dispatcher in The Client's Global Security Operations Center (GSOC), located in Mesa, Arizona. The GSOC provides Client decision makers with around-the-clock visibility of the strategic risk landscape, a common operating picture of Client's global enterprise, emergency communications dispatch, and supports crisis management services. The Global Security Communications Dispatcher will monitor, receive, and evaluate emergency and non-emergency requests for security, fire, and medical services throughout the Client enterprise.

Primary Responsibilities
• Collect and verify relevant information from Client employees, members of the public, and public safety agencies to aid in dispatching appropriate resources.
• Maintain communication with reporting parties and first responders throughout the duration of the event; encouraging all parties to remain calm and providing reassurance that the proper response will result.
• Operate complex radio, telephone, and computer equipment; reporting malfunctions or outages in a timely manner. Work with other team members in the GSOC to make timely and accurate notifications to Client Security & Fire Protection leadership.
• Implement and support GSOC operating procedures and best practices to drive performance goals and objectives.
• Participate in training and exercises to ensure GSOC team proficiency, compliance; conducting after action reviews to identify lessons learned and best practices.
• Knowledge of public safety radio communication techniques and the operation of computer aided dispatch (CAD) software, two-way radios, alarm technology, and CCTV systems.
• Must be able to complete and possess advanced First Aid, CPR and AED certification.
• Must be able to obtain an Emergency Medical Dispatch Certification within one year of hire.
• Prior experience working in the intelligence community, the military, law enforcement, or in a related corporate security or fire protection role.
• Prior experience working in a collaborative environment such as a global security operations center, public safety dispatch center, or a UL Certified Central Alarm Receiving Station.

High school diploma or GED and typically o4 r more years’ related experience or an equivalent combination of education and experience.

This job requires rotational shifts, and is a 24x7x365 operation.
Job Number: 162990
Job Location: Mesa, AZ
Rate: $DOE
Duration: 12 Months
Input Date: 04/21/2017
Attention: Rochelle Anderson
Address: 343 MAIN ST
City, State: EL SEGUNDO, CA 90245
Phone: 310/414-7800 X286
800 Phone: 800/927-9318
Fax Phone: 310/414-7808

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