Job Listing Description

Audio & Video Conferencing Engineers / Project Managers 3

PDS TECH INC is looking for 3 Audio & Video Conferencing Engineers / Project Managers for our client in Plano, TX

Description: The desired candidate would be a strong, self-driven person, providing technical support for Audio/Video (AV) and Video Conferencing infrastructure.

The primary responsibilities will be:
1) Project Management - AV implementations
2) Troubleshooting & Support - AV equipment and applications
3) R&D - Study trends within AV industry

  • Good communication skills and the ability to work with minimal direction is a must.
  • Candidate should be able to manage time and assignments effectively.
  • Thoroughness in completing tasks is imperative.
  • The candidate will be directly interacting with end users, so customer service is a high priority.
  • Some travel may be required (possibly 1-2 times per month as needed).


  • Extensive experience (5 years minimal) in the AV field
  • Vast experience with managing projects of small-to-large complexity ($20K to multi-million)
  • Hands-on experience with integrated AV room solutions
  • Ability to handle multiple assignments at the same time and prioritize tasks
  • Work with vendors to develop desired solutions
  • Strong documentation and communication skills (written and verbal)

Hardware Support:
Polycom model codecs, CMA, RMX, DMA, VBP, RSS, RealConnect, Skype RL2 codecs, Microsoft Surface Hub, Crestron Controls, Crestron Fusion, Crestron Schedule Panels

Applications Support:
Polycom CMA-D, RealPressene (Desktop), RealPressence (iPad), Skype for Business

Operational Duties:

  • Research, pilot and decide when to upgrade AV solution devices
  • Annual maintenance renewals
  • Support all requested issues, renewals, refreshes and add-ons
  • Problem resolution and counter-measure
  • Configuration checks to ensure IS Standards
  • Back-up configuration, store on local share drive§
  • Maintain and keep accurate Install & Test Guide
  • Problem resolution and counter-measure
  • Manual “Global Address Book” entries 
  • Develop and run scripts for end point updates

Project Support:
Annual Video/AV refresh
New Office/Building Start-ups (AV solutions)

Content Delivery
MS Outlook Interoperability
Skype for Business integration

Documentation & Training:
Create technical and end user documentation along with training on video systems

Video Health:
KPI(s), Usage Reports/Graphs

Job Number: 1610061221
Job Location: Plano, TX
Duration: 12 months
Input Date: 12/13/2016
Attention: Reet Rand
Address: 3130 S HARBOR BLVD STE 100
City, State: SANTA ANA, CA 92704
Phone: 714/540-7900
800 Phone: 800/234-8644
Fax Phone: 714/540-8092

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