Job Listing Description

Technical Support Specialist

Description:
PDS Tech, Inc. is seeking a candidate for Technical Support Specialist in Golden Valley, MN.

Tasks and Responsibilities: 

• Customer Support — Able to promptly answer support related email, phone calls and other electronic communications. Knowledge and experience of customer service practices. 
• Problem Solving — Diagnose and resolve technical hardware and software issues. 
• Applications Knowledge — Stay current with system information, changes and updates. Experience in the use of personal computer hardware and software in a corporate network environment, MS Office Suite experience is a plus. 
• Change Agent — Look for ways to improve support processes. Drive initiation and follow through to implementation. 
Basic Qualifications: 
• High school diploma 
• Minimal call center experience 
• Minimum 2 year technical experience and/or technical degree 

Additional Qualifications: 
• Technical or bachelor’s degree preferred 
• Electrical degree or experience preferred 
• IT Knowledge 
• HVAC experience 
• Experience troubleshooting Internet Service Provider equipment 
• Wireless Networking experience
 
Job Number: 1710066959
Job Location: Minneapolis, MN
Duration: 6 months
Input Date: 04/19/2017
Firm Name: PDS TECHNICAL SERVICES
Attention: David Goodman
Address: 1839 S ALMA SCHOOL RD STE 250
City, State: MESA, AZ 85210
Phone: 480/929-9922
800 Phone: 800/657-0997
Fax Phone: 480/929-9779
Email: cecjphoenix@pdstech.com
Website: https://pdsjobs.force.com/candidates/job_detail_logged_in?id=a1i500000021lZL&URLSource=cjhunter

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