Job Listing Description

Desktop Support Technician

Description:
Chipton-Ross is seeking a Desktop Support Technician for an opening in Santa Rosa, CA.

RESPONSIBILITIES:
Provide technical support, training, and incident resolution to the user community to ensure optimum job efficiency and productivity. Continuously and consistently provide excellent customer service in an accurate, effective and timely manner to create a pleasant end user experience.
•Prioritize, maintain and resolve helpdesk requests while meeting Service level Agreements.
•Manage the inventory of software and hardware materials.
•Prepare, configure, and deploy desktop computer systems including imaging computers and maintaining image library.
•Ensure ongoing usability of desktop computers, peripheral equipment and software within established company standards and guidelines while ensuring optimum equipment performance and longevity.
•Work with vendors when necessary to resolve technical problems with hardware and software.

REQUIRED EXPERIENCE:
•One to two years of experience in a Helpdesk environment is required.
• Microsoft certifications or enrollment in IT related courses with an accredited college or technical school required.
•Must be detail-oriented, accurate and well organized.
•Excellent oral and written communication skills, interpersonal and organizational are required.
•Ability to work independently and efficiently to meet deadlines and established response times is essential.
•Ability to establish and maintain a good working relationship with other professionals in order to provide support and resolve issues is a must.
•Must be able to remain flexible with changes in priorities for various task and project assignments.

EDUCATION:
Accredited High School Diploma/GED

WORK HOURS:
9/80
Full-Time


 
Job Number: 182594
Job Location: Santa Rosa, CA
Rate: Up to $35.00 DOE
Duration: 7 Months
Input Date: 11/07/2019
Firm Name: CHIPTON ROSS
Attention: Zachary Fasano
Address: 420 CULVER BLVD
City, State: PLAYA DEL REY, CA 90293
Phone: 310/414-7800 X286
800 Phone: 800/927-9318
Fax Phone: 310/414-7808
Email: zfasano@chiptonross.com
Website: www.chiptonross.com

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