Job Listing Description

Repairables Coordinator- 1st Shift

PDS Tech Int. is seeking a Repairables Coordinator, in Grapevine, TX.

  • The Repairables Coordiantor (Contract) will process customer parts that are returned for credit and communicate on a frequent basis with customer on status of credits.

Primary Responsibilities:

  • Perform reviews and process credit to customers for low dollar warranty and sales return items.
  • Research parts inventory history record to determine sales order and customer identification number to assure credit is applied appropriately.
  • Manage receipt, inspection and stocking of company special tooling that goes out on customer rental.
  • Run monthly scrap report for review.
  • Respond to customer inquiries via phone, fax, and U.S. mail.
  • Prepare sub-contract work orders for all repairable materials.
  • Coordinate vendor repair activities and follow up on repairs in progress with vendors.
  • Maintain vendor warranty claim database.
  • Process, through a computerized system, parts returned by customers.
  • Open and inspect incoming repairables from customers and in-house departments to determine number of packages contained on freight bill and condition of material.
  • Inspect units to assure that material received is in accordance with enclosed documentation, history and/or log cards.
  • This position description is not intended to be all-inclusive and employee will also perform other tasks as assigned.

Essential Functions: 

  • Must be familiar with general office procedures.
  • Requires computer skills along with PC experience.
  • Must have excellent verbal and written communications skills.
  • Requires the ability to lift approximately 50 pounds, stoop and bend frequently.
  • Must have basic knowledge of aircraft field in handling of parts.
  • Must be mechanically inclined and be familiar with operation of warehouse equipment such as forklift, hand trucks, etc.


  • High school education or equivalent.


  • Must have a customer service background with two-year experience in a warehouse or related field within the helicopter/aviation industry.
  • Previous experience with SAP preferred.

Job Number: 1910098489
Job Location: Grand Prairie, TX
Duration: 6 months
Input Date: 08/12/2019
Attention: Sheila Hernandez
Address: 3201 CHERRY RIDGE DR STE A103
City, State: SAN ANTONIO, TX 78230-4824
Phone: 210/524-1496
800 Phone: 866/570-1503

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