Job Listing Description

THIS JOB IS NO LONGER AVAILABLE. THIS IS ARCHIVAL INFORMATION.
Customer Service Representative

Description:
The Customer Service Representative will be responsible for the full range of customer service responsibilities on the order processing side from receipt to fulfillment.

Responsibilities:

~ Order Processing / Backorder Resolution
~ Order Tracking and Communication for Ship Window Compliance
~ Warehouse Communication for Special Handling and Problem Resolution
~ Customer Communication and Problem Resolution
~ ASN/Tracking using customer specific applications/Websites
~ Customer Compliance Research and Resolution

Experience / Qualifications:

~ High School degree required; Associates or above preferred
~ Effective communication skills and customer focused approach to problem resolution.
~ Working knowledge of SAP**
~ Basic Excel abilities

**SAP stands for Systems, Applications and Products in Data Processing. SAP is a software that develops Customer Relationship Management (CRM), a marketing software program designed to help businesses plan, execute and manage their marketing campaigns. SAP also manufactures a number of non-marketing software programs designed to manage finances, suppliers and human capital, among other aspects of business.


Mark A Ludwig
Vice President / Sr. Account Executive
Global American Staffing
Email: mludwig@globalams.us
Phone: (508) 230-5030 x123
www.globalamericanstaffing.com
 
Job Number: 027_2017
Job Location: Baltimore, MD
Rate: Houly
Per Diem: Split Possible
Overtime: Yes
Duration: Temp-to-Perm
Start Date: ASAP
Input Date: 08/15/2017
Firm Name: GLOBAL AMERICAN STAFFING
Attention: Mark A Ludwig
Address: 12 HARDING ST STE 204-205
City, State: LAKEVILLE, MA 02347
Phone: 508/230-5030
800 Phone: 800/510-8050
Fax Phone: 508/923-0005
Website: www.globalamericanstaffing.com

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