Job Listing Description

Senior Site Specialist

Description:
Chipton-Ross is seeking a Senior Site Specialist for an opening in Woburn & Cambridge MA.

RESPONOSIBILITIES:
Stockroom management, dispensing of product, and follow direction / coordination of affiliated stockroom activities. Perform on-site program replenishments and disbursements. Perform stockroom duties to include receiving, put-away, stock rotation, cycle counts, and other functions according to customer requirements. Perform equipment verifications and calibrations following customer and manufacturers protocols. Promote a safe work environment through various safety initiatives within functional area. Participate in individual or group projects that can include, cost savings analysis, learning groups, writing job training methods, and leading team meetings. Serve as the first point of contact for any Glassware, Inventory, Media and Shipping/Receiving, chemical mgt. matters or concerns, including Service Level Agreements, and staff interactions. Report internal/external metrics to Site Supervisor/Sr. Manager. Maintain safety awareness, by maintaining and authoring Work Instructions, assisting with Job Hazard Assessments, and performing PPE assessments. Provide technical expertise and training to ULS staff. Follow well defined procedures as outlined by Best Practices, SOPís & work instructions. Take direction from Site Supervisor/Sr. Manager regarding daily duties. Independently makes decisions and utilizes available resources to meet customer requirements. Analyzes/maintains/reconciles various customer and client reports to ensure customer and our client requirements are met. Demonstrates proficiency at capturing, presenting and explaining job or site specific performance metrics. Communicates any customer issues or potential problems. Promotes personal growth and development by staying abreast of new policies and enhancements without the presence of site trainer and management team. Listens to customer concerns, effectively diffuses dissatisfaction, and quickly identifies course of action with a goal of first call resolution within established turnaround times. Works effectively with a diverse cross-functional team. Embraces Practical Process Improvement (PPI) methodologies. Access & utilize our client's Intranet and SharePoint document management system. Positively represent our client at all times throughout customer locations. Attend required training sessions. Participate in projects and perform other duties as assigned.

REQUIREMENTS:
Demonstrated verbal, written and presentation skills. 2-3 years of progressive relevant experience preferred. Displays a high level of confidentiality for both customer and our client. Must maintain our client's Four-I Values. Experience in laboratory setting or services preferred. Experience in GXP environment preferred. Proven excellence in customer service skills. Detail oriented, problem solver, promotes team environment. Computer/software skills (i.e. Outlook, Excel, Word, PowerPoint). Ability to establish and foster positive customer relationships. Strong communication skills and proactive approach in all duties. Demonstrate expertise in the ability to identify inefficiencies in any process and make recommendations for improvement. Ability to instantly adapt to a flexible and changing schedule. Ability to self-manage and operate independently. Demonstrate a sense of urgency in completing work assignments. Good time management and organizational skills. Must be able to work overtime as required.

Working Conditions:

Works primarily at customer locations, in office environment to include cubicles and/or in and around shipping/receiving docks, stock rooms, storage locations and laboratory environments. May be required to work independently within customer location. Extensive walking/standing may be required for 75-85% of the day. May pass through areas where chemical based allergens may be in use (such as penicillin, tetracycline, etc). Must possess motor skills appropriate to the task. Must be able to lift, push and pull 30-40 pounds consistently; may be required to lift 50 lbs. May be able to use material handling equipment such as push carts and pallet jacks. Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets and/or safety gloves. Some areas require steel toe shoes, bump hats and/or safety glasses. Must be able to work hours required to get the job done.

EDUCATION:
Accredited Associateís degree in related field. A Bachelorís degree is preferred.

WORK HOURS:
Full-Time
1st Shift
 
Job Number: 186635
Job Location: Woburn & Cambridge MA,
Rate: Up to $24.00 DOE
Duration: 10 mos
Input Date: 07/27/2020
Last Updated: 08/07/2020
Firm Name: CHIPTON ROSS
Attention: Billy James
Address: 420 CULVER BLVD
City, State: PLAYA DEL REY, CA 90293
Phone: 310/414-7800 X286
800 Phone: 800/927-9318
Fax Phone: 310/414-7808
Email: bjames@chiptonross.com
Website: www.chiptonross.com

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