Job Listing Description

Senior Site Specialist


PDS Tech is seeking candidates for a Senior Site Specialist position near Cambridge and Woburn, MA

Job Description-Senior Site Specialist


  • Stockroom management, dispensing of product, and follow direction / coordination of affiliated stockroom activities.
  • Perform on-site program replenishments and disbursements.
  • Perform stockroom duties to include receiving, put-away, stock rotation, cycle counts, and other functions according to customer requirements.
  • Perform equipment verifications and calibrations following customer and manufacturers protocols
  • Promote a safe work environment through various safety initiatives within functional area
  • Participate in individual or group projects that can include, cost savings analysis, learning groups,  writing job training methods, and leading team meetings
  • Serve as the first point of contact for any Glassware, Inventory, Media and Shipping/Receiving, chemical mgt. matters or concerns, including Service Level Agreements, and staff interactions
  • Report internal/external metrics to Site Supervisor/Sr. Manager
  • Maintain safety awareness, by maintaining and authoring Work Instructions, assisting with Job Hazard Assessments, and performing PPE assessments
  • Provide technical expertise and training to ULS staff
  • Follow well defined procedures as outlined by Best Practices, SOP’s & work instructions. Take direction from Site Supervisor/Sr. Manager regarding daily duties. 
  • Independently makes decisions and utilizes available resources to meet customer requirements. 
  • Analyzes/maintains/reconciles various customer and Company reports to ensure customer and Company's requirements are met.
  • Demonstrates proficiency at capturing, presenting and explaining job or site specific performance metrics
  • Communicates any customer issues or potential problems
  • Promotes personal growth and development by staying abreast of new policies and enhancements without the presence of site trainer and management team
  • Listens to customer concerns, effectively diffuses dissatisfaction, and quickly identifies course of action with a goal of first call resolution within established turnaround times
  • Works effectively with a diverse cross-functional team
  • Embraces Practical Process Improvement (PPI) methodologies
  • Access & utilize Company's Intranet and SharePoint document management system.
  • Positively represent Company at all times throughout customer locations.

  • Attend required training sessions.
  • Participate in projects and perform other duties as assigned.

Minimum Qualifications:

  • Must possess a minimum of an Associate’s degree in related field.  A Bachelor’s degree is preferred
  • Demonstrated verbal, written and presentation skills
  • 2-3 years of progressive relevant experience preferred
  • Displays a high level of confidentiality for both customer and Company
  • Must maintain Company’s Four-I Values
  • Experience in laboratory setting or services preferred
  • Experience in GXP environment preferred
  • Proven excellence in customer service skills
  • Detail oriented, problem solver, promotes team environment
  • Computer/software skills (i.e. Outlook, Excel, Word, PowerPoint)
  • Ability to establish and foster positive customer relationships
  • Strong communication skills and proactive approach in all duties
  • Demonstrate expertise in the ability to identify inefficiencies in any process and make recommendations for improvement
  • Ability to instantly adapt to a flexible and changing schedule
  • Ability to self-manage and operate independently 
  • Demonstrate a sense of urgency in completing work assignments.
  • Good time management and organizational skills
  • Must be able to work overtime as required

    Working Conditions:

  • Works primarily at customer locations, in office environment to include cubicles and/or in and around shipping/receiving docks, stock rooms, storage locations and laboratory environments
  • May be required to work independently within customer location
  • Extensive walking/standing may be required for 75-85% of the day
  • May pass through areas where chemical based allergens may be in use (such as penicillin, tetracycline, etc)
  • Must possess motor skills appropriate to the task
  • Must be able to lift, push and pull 30-40 pounds consistently; may be required to lift 50 lbs.
  • May be able to use material handling equipment such as push carts and pallet jacks
  • Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets and/or safety gloves
  • Some areas require steel toe shoes, bump hats and/or safety glasses
  • Must be able to work hours required to get the job done

Job Number: 2010116742
Job Location: Woburn, MA
Duration: 10 months
Input Date: 07/30/2020
Attention: Jack Beabout
City, State: IRVING, TX 75062
Phone: 214/647-9600
800 Phone: 800/270-4737
Fax Phone: 214/647-9630

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