Job Listing Description

Depot Service Technician

PDS Tech, Inc. is seeking a Depot Service Technician in West Columbia, SC.

Position Summary:

  • Depot Repair Technicians troubleshoot and repair radiation measurement and protection instruments on a board and component level
  • Duties also include performing instrument calibrations as well as provide technical support via the phone to customers


  • Responsible for testing and troubleshooting portable instruments and sub-assemblies
  • Perform instrument calibrations
  • Collect and report on failures and enter such data on repair worksheets
  • Generate quotations and provide them to customers on the cost of the repair
  • Obtain customer approval of work performed upon completion
  • Complete and maintain repair records
  • Identify opportunities for process improvements and suggest changes
  • Provide internal and external customers with technical support via the phone
  • Report results of any non-conformance issues to appropriate manufacturing supervisor with copy to Service Leader
  • Present service offerings to existing and potential customer

Minimum Requirements/Qualifications:
  • Proficiency in systems and board level electronic and mechanical troubleshooting
  • High level of computer skills including operating systems, MS Access, Excel, Word and Outlook
  • Ability to troubleshoot complex systems by phone
  • Portray a professional and friendly image to the customer
  • Ability to deal with a broad range of internal and external customers
  • Exceptional customer skills
  • Desire to work in a service environment
  • Self motivated, independent, strong work ethic
  • Consistently drives for process improvement
  • Experience in instrumentation service and applications
  • Perform other tasks as necessary to meet business objectives

Non-Negotiating Hiring Criteria:

  • Electronics Certification, AS technical degree, or Military Training
  • Minimum of 3 years Service Repair experience
  • Practice work safety always
  • Get information needed to do the job
  • Meet or exceed quality and quantity standards
  • Keep work area clean and orderly

Job Number: 2110145245
Job Location: West Columbia, SC
Duration: 12 months
Input Date: 12/02/2021
Last Updated: 01/17/2022
Attention: Earl Sawyer
Address: 2154 N CENTER ST STE 405D
City, State: NORTH CHARLESTON, SC 29406
Phone: 214/647-9600
800 Phone: 800/270-4737

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