Job Listing Description

Global Security Communications Dispatcher

PDS Tech is seeking a Fire Protection Operator for an open position in Mesa, AZ

The Global Security Communications Dispatcher will monitor, receive, and evaluate emergency and non-emergency requests for security, fire, and medical services throughout the Boeing enterprise.
Primary Responsibilities * Collect and verify relevant information from employees, members of the public, and public safety agencies to aid in dispatching appropriate resources. * Maintain communication with reporting parties and first responders throughout the duration of the event; encouraging all parties to remain calm and providing reassurance that the proper response will result. * Operate complex radio, telephone, and computer equipment; reporting malfunctions or outages in a timely manner. Work with other team members in the GSOC to make timely and accurate notifications to Boeing Security & Fire Protection leadership. * Implement and support GSOC operating procedures and best practices to drive performance goals and objectives. * Participate in training and exercises to ensure GSOC team proficiency, compliance; conducting after action reviews to identify lessons learned and best practices.
Knowledge of public safety radio communication techniques and the operation of computer aided dispatch (CAD) software, two-way radios, alarm technology, and CCTV systems. * Must be able to complete and possess advanced First Aid, CPR and AED certification. * Must be able to obtain an Emergency Medical Dispatch Certification within one year of hire. * Prior experience working in the intelligence community, the military, law enforcement, or in a related corporate security or fire protection role. * Prior experience working in a collaborative environment such as a global security operations center, public safety dispatch center, or a UL Certified Central Alarm Receiving Station.
Job Number: 1710061748
Job Location: Mesa, AZ
Duration: 12 months
Input Date: 01/05/2017
Attention: Mindy Moore
Address: 1839 S ALMA SCHOOL RD STE 250
City, State: MESA, AZ 85210
Phone: 480/929-9922
800 Phone: 800/657-0997
Fax Phone: 480/929-9779

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