Job Listing Description

Asset Coordinator

PDS Tech is seeking a Asset Coordinatorfor an open position in Honolulu, HI. Maintains timely and accurate database records of customer assets by Utilizing Move, Add, Change, Delete (MACD) process andDocument Manager (XDM) for network devices Ensure that network machines are accuratley reporting page counts to volume recording program by running reports as defined by process Utilizes MACD and downsizing processes to update and maintian site maps by identifying equipment by site, room, and floor Generate reports for designated branches to process and manage Take responsibility for customer satisfaction through proper use of customer service skills Receive parts into system for field and on site technicians Transfer parts or issue parts to/from customer bins based on credit or invoice Close work orders for and assist technicians who do not have easy access to the call tracking software Document new procedures and update current procedures in the Master Resource Book Communicate clearly, responding in an effective and timely manner and ensuring that internal and external customer expectations are met or exceeded Contribute significantly to the team environment. Sufficient interpersonal skills to be an effective team member Shares successful solutions with otheremployees and locations Effectively communicates issues to team members, managers and customers in a timely manner Performs all tasks and duties consistent with best practices, high standards and diligent work habits Assumes additional responsibilities as assigned
Skills: Able to demonstrate competent written and verbal communication skills,organization/prioritization skills Able to demonstrate ability to interact with various levels of customer andinternal management personnel Able to demonstrate working knowledge of MACD and reporting processes asdefined Able to demonstrate specific knowledge of products defined in the scope ofsupport Able to demonstrate ability to handle multiple tasks Able to demonstrate knowledge and use of interpersonal skill behaviors Able to demonstrate advanced knowledge of all necessary web based tools as itapplies to the position (i.e. XAM, XDM, Help desk call tracking applications,etc.)Experience: 5 - 15 years in a technical customer environmentPlease answer the pre-screening questions. None of the questions are disqualifying questions as not all of the jobs require all of these skills.PDS Tech, Inc. is proud to bean Equal Opportunity Employer Minorities/Female/Disabled/Veteran (EOE M/F/D/V)Founded in 1977, PDS Tech, Inc. is one of the nation's premier specialty staffing firms with 31 offices nationwide.We offer a full range of benefits including:- Health insurance- Paid holidays- Weekly payroll- Immediate 401(k) eligibility- Completion bonuses- TrainingPlease note availability of benefitsmay vary by position.PDS specializes in Engineering and IT arenas including Aerospace, Defense, Electronics, Telecommunications, Automotive, and Energy just to name a few. Our reputation, track record, and years of continuous growth reflect the commitment to quality that our employees and clients experience first-hand. For more information about PDS, please check our Website,$$$ PDS pays for referrals! $$$We pay thousands each month in referral bonuses!Contact a recruiter for details.To find a branch near you, look at our Branch LocatorThis position may require you to submit to and pass a drug test and/or background check. If this is a hands-on position, you may also be required to pass a safety and productivity examination. PDS Tech, Inc. will comply with all applicable federal and state laws governing the use of such background checks and drug tests.
Job Number: 14012267
Job Location: Honolulu, HI
Per Diem: No
Duration: 0 months
Input Date: 01/21/2015
Attention: Lindsay Black
Address: P O BOX 619820
City, State: DALLAS, TX 75261-9820
Phone: 214/647-9600
800 Phone: 800/270-4737
Fax Phone: 214/647-9636

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