Job Listing Description

Customer Service & Support Administrators - Dallas, TX

If rewarding company culture and career growth are terms that pique your professional interests, then you’re going to want to perk up and pay attention to the following…

STS AeroStaff Services is now hiring Customer Service & Support Administrators in Dallas, Texas.

We offer a competitive salary, amazing employee benefits and an excellent commission’s package alongside the opportunity to work with some truly incredible people.

Job Duties:

• Provides friendly service to and maintains positive relationships with all internal and external Customers
• Works in a cooperative spirit to ensure the success of our Company
• Performs secretarial and administrative duties for Leadership and staff under minimal supervision
• Answers calls, relays and takes messages, transfers calls, provides assistance to callers, screens calls and places calls for management
• Maintains department personnel files and paperwork
• Organizes and maintains payroll file room and coordination of timely rotation of files to off-site storage facility
• Orders supplies using established Company vendors and ordering methods
• Opens, sorts, screens and responds to incoming mail
• Composes, types and edits correspondence
• Compiles data and prepares special reports; gathers and summarizes data
• Makes arrangements for meetings and luncheons as directed by the department Leadership Team
• Maintains appointment calendars for management
• Arranges travel and accommodations for management and staff
• Establishes meeting times, secures location and contacts attendees
• Establishes and maintains files and other information for reference and control purposes
• Prepares confidential paperwork regarding performance appraisals, promotions and other people-related issues for management
• Maintains invoice and budget files and assists in the compilation of variance reports
• Operates computer equipment utilizing word processing, spreadsheet, data base management and presentation software
• Some data entry may be required
• Operates copy machine, FAX equipment and other standard office equipment
• May perform other job duties as directed by Leadership
• Must be able to meet any physical ability requirements listed on this description
• May perform other job duties as directed by Employee's Leaders

At STS AeroStaff Services, we treat our employees like family. We nurture and guide their careers down the path of success and promise to work with them every step of the way to ensure prolonged professional happiness and complete job satisfaction.


• High School diploma or equivalency required.
• Previous analytical/technical experience preferred
• Must provide friendly service to and maintains positive relationships with all internal and external Customers
• Operation of multi-line telephone with courtesy and sufficient speed
• Ability to operation copy machine, FAX machine and other standard office equipment
• Open, sort and screen incoming mail
• Must master computer software applications such as Outlook, Quickbase, Microsoft Word, Excel, PowerPoint and Access
• Must have sufficient ability to handle and resolve office administration tasks
• Must be able to perform mathematical computations
• Must possess excellent organization skills including establishing and maintaining files for reference and control purposes
• Must work under tight time constraints including meeting unforeseen deadlines to accomplish assignments and projects
• Must be able to effectively communicate verbally, by telephone and face to face
• Must have ability to keyboard with sufficient speed and accuracy to meet the demands of the job
• Must be able to read documents, follow instructions, learn and understand office procedures
• Must compile data and prepare special reports
• Responsible for making arrangements for meetings and luncheons and handle travel arrangements as necessary
• Responsible for the payroll records for the entire Department, including Incentive Passes
• Must have ability or must gain ability to use SWEEP for ordering department supplies
• Must be able to work varying schedules and work weekends as required
• Must be able to work occasional overtime, as necessary
• Must be able to comply with Company attendance standards as described in established guidelines
• Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

Not only is STS AeroStaff Services widely considered one of the premiere staffing organizations in the country, we’ve also been honored with multiple awards recognizing us as innovators and leaders throughout the recruiting industry.

If you or someone you know is interested in learning more, we encourage you to share this post across your social media channels or simply apply on this page. For questions, please call 1-877-707-5767.
Job Number: 41822
Job Location: Dallas, TX
Rate: DOE
Per Diem: No
Overtime: Possible
Duration: Temp
Start Date: ASAP
Input Date: 03/13/2018
Attention: STS AeroStaff Services
City, State: JENSEN BEACH, FL 34957
800 Phone: 877/707-5767
Fax Phone: 877/707-5767

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