Job Listing Description

Event Connectivity Technician

PDS Tech Inc. is seeking an Event Connectivity Technician, in Menlo Park, CA.

  • Reviews client requests and provides technical support for the integration of IT and Network services at Events.
  • Coordinates all proposals and work provided by event venues, HSIA providers, ISPs, and/or 3rd party vendors.
  • Deploys, tests, and supports Event networks, WiFi, IT Assets, IT Help Desk, and Experiential Technology.
  • Delivers technical resources within Event budget and schedule.
  • Applies significant knowledge of industry trends and developments to improve service to our clients.
  • Cultivate a network of global event resources and provide reports on vendor performance.
  • Owns the technical support lifecycle and is responsible for managing technical risks throughout support planning and delivery.
  • Communicates and enforces clients' IT standards; assists with creating and defining new standards as technology and scope evolves.

  • 3-5 years prior experience in Information Technology with exposure to Corporate Networks, Wireless Networks, IT Asset Management, IT Help Desk Troubleshooting, Interactive.Technologies, Video Conferencing, and/or IT Logistics.
  • 1-2 years prior Event IT work experience in a technician role.

Strong working knowledge of the following technologies:

  • WiFi Fundamentals and RF troubleshooting.
  • WiFi Site Survey Software.
  • Cisco IOS and/or Juniper JUNOS.
  • Mac OS operation and troubleshooting.
  • Windows 10 operation and troubleshooting.
  • Microsoft Outlook, Word, Excel, and PowerPoint.
  • Strong organizational, documentation, and coordination skills along with multi-tasking capabilities to get things done in a fast paced environment.
  • Excellent interpersonal & Communication skills, including relationship building and collaboration within a diverse, highly technical team.
  • Experience providing technical support for executive-level employees and Web or Internet start-up experience a big plus.
  • Ability to work a flexible schedule including nights and weekends as needed.
  • Ability to lift 50 lbs.
  • Up to 90% travel.

  • High School Diploma or Equivalent.

Job Number: 1810092061
Job Location: Menlo Park, CA
Duration: 12 months
Input Date: 12/04/2018
Attention: Eren Polanco
City, State: IRVING, TX 75062
Phone: 214/647-9600
800 Phone: 800/270-4737
Fax Phone: 214/647-9630

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