Job Listing Description

Project Coordinator

Description:
Knowledge of ATMs (Automated Teller Machines) or Electronic Funds Transfer (EFT). A MUST FOR THIS POSITION
Description:

The Implementation Project Specialist (ATM/EFT) is responsible for performing the coordination, follow-up and completion of all required project tasks to install a client’s ATM/EFT or make modifications to a client’s existing system. This position will also require the completion of pre-live and live day connectivity tasks to bring ATMs live on the Card Services ATM Driving Platform. Pre-live tasks consist of system and equipment configuration and connectivity pre-tests to ensure a successful day of installation. Project coordination with the client, external ATM/EFT service technicians, multiple internal support teams and other business units to resolve troublesome ATM Installations is essential for ensuring a successful implementation for the scheduled live day installation.

Essential Job Responsibilities:
1.Act as primary project contact for clients and internal groups.
2.Provide continuous project feedback and status updates to key stakeholders.
3.Develop project plans and related task lists as necessary, update plans accordingly.
4.Work with client to determine parameter settings and key parameters into proprietary databases.
5.Manage multiple implementation tasks with other internal groups to ensure project completion in accordance with client requirements.
6.Develop and maintain professional client relationships and manage expectations with respect to live dates and other key timelines.
7.Maintain accurate and complete documentation including parameters, network paperwork, and documentation for all client interaction.
8.Provide occasional after hour support of client implementations.
9.Work with resource managers to create capacity plan and resource forecasting.
10.Work with project managers and project teams to ensure internal project audit points are managed and tracked.
11.Maintain consistent standards for project status reporting for internal and external purposes.
12.Performs other duties as required
 
Required Qualifications:
Education:
•Bachelor’s Degree Preferred or equivalent work experience.
Job Related Experience:
•Minimum years’ experience required
•3-years work experience in an implementation capacity or environment.

Additional Skills/Knowledge:
Knowledge of ATMs (Automated Teller Machines) or Electronic Funds Transfer (EFT). A MUST FOR THIS POSITION
•Strong project management knowledge including the ability to effectively manage and prioritize projects, issues and tasks.
•Proficient computer skills including MS-Office Suite (Excel, Outlook and Word, Visio and reporting tools).
•Strong organizational skills and attention to detail.
•Strong customer service skills with the ability to maintain professionalism under pressure.
•Strong verbal and written communication skills with the ability to communicate within all levels of clients and internal staff.
•Strong sense of accountability and follow through, effective problem-solving skills as well as a commitment to positive solutions and the client experience.
•Team player with the ability to work independently.
•Ability to provide after-hours or week-end support for client implementations.
 
 
Job Number: 1910104354
Job Location: Parsippany, NJ
Duration: 12 months
Input Date: 07/19/2019
Last Updated: 08/21/2019
Firm Name: PDS TECHNICAL SERVICES
Attention: Karen Reno
Address: 300 E JOHN CARPENTER FWY STE 700
City, State: IRVING, TX 75062
Phone: 214/647-9600
800 Phone: 800/270-4737
Fax Phone: 214/647-9630
Website: https://pdsjobs.force.com/candidates/job_detail?id=a1i1T000003GTGfQAO&URLSource=cjhunter

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