Job Listing Description

JIRA Administrator

PDS Tech, Inc. is seeking a JIRA Administrator, in West Palm Beach, FL.

  • Advice business on best practices in customizing Jira, using custom build plug-ins and Jira applications. 
  • Work with infrastructure vendor to setup and install SSO, Secure certificates (HTTPS) in Jira. 
  • Deploy .net code, and other software assets, to multiple environments. 
  • Handle software environment changes on the servers. 
  • Manage day to day Jira requests coming from business and ensure proper tickets are created for such. 
  • Responsible for the health and planning of the Jira servers and the Test and Production Environments. 
  • Refresh Jira databases. 
  • Setup new Jira installations. 
  • Manage Java, Jira, and other upgrades. 
  • Schedule Jira server upgrades. 
  • Setup process for the business project owners to change and promote changes from Jira Test to Production Environments. 
  • Ensure server up time of 99.996%. 
  • Provide monthly metrics on ongoing efforts. 
  • Setup new relic monitoring.
  • On call times, work some weekends as necessary (Planned). 
  • Maintain clear and continuous communications with application end users, application owners, etc. 
  • Work with suppliers to meet SLA’s.

  • Conversational English. 
  • 3+ Experience on Windows environments. 
  • 2+ years’ experience operating Jira installations of 1000+ Customers and 200 Licensed Users. Jira On-premise preferred. 
  • 2+ years working in Jira platform administration. 
  • 1+ years’ managing, creating, Jira workflows, schemes, issue types, and other Jira customizable artifacts. 
  • Understanding of both Jira Service Desk and Jira Software. 
  • Understand how to deploy changes from one Jira environment to another. No hands-on development needed but is a big plus. 
  • Excellent organizational skills. 
  • Excellent English writing skills. 
  • Able to host meeting with Business stakeholders and work independently. 

Job Number: 1910101625
Job Location: West Palm Beach, FL
Duration: 8 months
Input Date: 05/14/2019
Attention: Mike Flanery
Address: 50 FOUNDERS PLAZA STE 304
City, State: EAST HARTFORD, CT 06108
Phone: 860/289-2643
800 Phone: 866/636-4723
Fax Phone: 800/556-5284

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