PDS Tech, Inc. is seeking an Administrative Assistant in Herndon, VA.
- Administrative Assistant is responsible to ensure all administrative duties related Field Service Office is performed in a professional and efficient manner.
- Manage all daily administrative services assigned by Field Service Manager.
- Monitoring & Prioritizing of Field Service Station Inbox
- Retrieval of daily operational delays & cancellation and aircraft out of service information
- Retrieval of maintenance & other technical details associated with selected operational interruption events
- Providing assistance with Field Service Weekly Report
- Providing assistance with Field Service Monthly Report
- providing assistance with weekly new aircraft event reporting
- Organizing of Field Service Station monthly & business expenses
- Organizing Field Service Members Travel as required
- Distribution of Airbus promotional materials to customer
- Ad hoc support of regional FSD
- And other duties as assigned
Other duties as assigned: 10%
- General Office Management
- The position will demand the need for working with employees in Airbus North America, Toulouse, France, Hamburg, Germany and Airline employees.
Qualified Experience / Skills / Training
- Excellent proficiency in Microsoft Office Suite (Excel, World, Powerpoint, and Outlook).
- Minimum 3 years of relevant administrative and customer service experience is required, preferably experience of working in a multi-functional international environment.
- Excellent communication skills in English (both written in written & oral) are required.
- Must have demonstrated the ability to multi-task and operate with minimal supervision.
- Organizational skills.
- Experience working in multi-cultural environment desired.
- Experience in data mining and data entry
Knowledge, Skills, Demonstrated Capabilities:
- Customer Service
- Communication Skills
Communication Skills (Spoken, Written, Influencing, Proficiency in Other Languages):
- Fluent English
- Ability to interact and engage across all levels of organization