Job Listing Description

PC Support II

Description:
Chipton-Ross is seeking a PC Support II for an opening in Burlington, KS.

RESPONSIBILITIES:
Under general supervision, install, maintain, and upgrade workstation hardware, software, and operating systems, support single and multifunction printing devices, smart phones, tablet devices, and mobile data systems. This position also involves workstation moves and equipment upgrades. This person must be able to resolve problems associated with Help Desk trouble calls. Individual must also provide technical knowledge and expertise necessary to solve medium to highly complex problems. This job is to be performed with limited supervision and has no responsibility or authority for the direction of others.
• Communicates effectively with all levels of employees, both technical and non-technical.
• Manages time effectively while assuring attention to details.
• Finishes tasks accurately, completely and in a timely manner.
• Works effectively in a team environment.
• Makes sound decisions with general guidance.
• Other competencies as required by specific assignments may include knowledge of audio visual systems, ruggedized laptops, virus kiosks and other equipment.

REQUIRED EXPERIENCE:
• Working knowledge of standard concepts, best practices and procedures related to set up/configuration of desktop hardware and current operating system.
• Working knowledge of desktop operating and networking systems.
• Other competencies as required by specific assignments may include knowledge of audio visual systems, ruggedized laptops, virus kiosks and other equipment.
• Good time management skills. Must have working knowledge of Windows 10 (No LESS than 2 years), Microsoft Office and Office 365. Prior experience providing support and troubleshooting for IOS and Android devices is also preferred. Understanding of DNS and AD (what it does and how it works). Candidate must be familiar with maintaining laptop and PC hardware in addition to laser printer technology. Experience in support of SCCM, Citrix, Remote/Virtual Desktop, and other Operating Systems is preferred. In addition to normal office work conditions, candidate must have the ability to perform the physical activities of the job. (Includes, but not limited to awkward positions, balancing, lifting, carrying, pushing and pulling up to 70 pounds.)

EDUCATION:
Accredited Associate’s Degree in a computer science-related field and 2 years desktop operating and networking systems OR 4 years recent experience in desktop operating and networking systems

WORK HOURS:
Full-Time

 
Job Number: 187234
Job Location: Burlington, KS
Rate: $23.53 to $27.94 DOE
Duration: 4 Months
Input Date: 09/10/2020
Firm Name: CHIPTON ROSS
Attention: Zachary Fasano
Address: 420 CULVER BLVD
City, State: PLAYA DEL REY, CA 90293
Phone: 310/414-7800 X286
800 Phone: 800/927-9318
Fax Phone: 310/414-7808
Email: zfasano@chiptonross.com
Website: www.chiptonross.com

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