Job Listing Description

Dispatcher

Description:
Chipton-Ross is seeking a Dispatcher for an opening in Mesa, AZ.

RESPONSIBILITIES:
Qualified candidates will be responsible for answering and entering emergency calls while simultaneously dispatching for and monitoring multiple fire and security radio channels with moderate to high volume radio traffic. Demonstrated ability to multitask efficiently is crucial to effectively perform the minimum requirements of this position. Applicants must possess the ability to hear and understand multiple sound sources while simultaneously and accurately documenting information in CAD. Further, candidates must possess the ability to receive and communicate information accurately to and from multiple sources while multitasking. The candidate will be Emergency Medical Dispatch (EMD) Certified and in good standing. (EMD training is provided in-house.) Will be responsible for providing approved Pre-Arrival Instructions according to policies and procedures. Candidate will be responsible for making required and requested notifications. The dispatcher candidate will be professional and courteous with all customer interactions in person, on the telephone and on the radio. Applicants must possess a high degree of emotional self-control and maintain composure to facilitate performance under stressful situations in a collaborative team environment.
Applicants must:
Be willing to take ownership of actions and mistakes.
Accept and implement constructive criticism and feedback.
Demonstrate measureable progress and improvement throughout the duration of the training program.
Have the ability to perform in a team environment.

REQUIRED EXPERIENCE:
Must have experience with Microsoft Office Suite. Must have keyboarding skills at a minimum of 35 WPM. Public Safety Answering Point (PSAP) experience preferred.

EDUCATION:
Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 1 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school/Associate).

FULL TIME/FIRST SHIFT
WORK HOURS: 5:00 AM - 1:30 PM
The dispatch center operates 24X7X365 and the dispatch candidate must be willing to work shift work, nights, weekends and holidays.

 
Job Number: 187068
Job Location: Mesa, AZ
Rate: $DOE
Duration: 12 Months
Input Date: 08/28/2020
Last Updated: 09/27/2020
Firm Name: CHIPTON ROSS
Attention: Rochelle Anderson
Address: 420 CULVER BLVD
City, State: PLAYA DEL REY, CA 90293
Phone: 310/414-7800 X286
800 Phone: 800/927-9318
Fax Phone: 310/414-7808
Email: randerson@chiptonross.com
Website: www.chiptonross.com

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