Job Listing Description

THIS JOB IS NO LONGER AVAILABLE. THIS IS ARCHIVAL INFORMATION.
Technical Service Specialist

Description:
Technical Service Specialist

Job ID # 2020-12091

Contract Opportunity

Location: Scottsdale Arizona

Industry: Aerospace & Defense

Minimum Clearance: Secret Clearance

Minimum Education: Bachelor’s Degree

 

What You’ll Do:

Provide technical support to field engineers, technicians, engineering, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems
Respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software
Report design, reliability and maintenance problems or bugs to design engineering/software engineering
May be involved in customer installation and training
Provide support to customer/users where the product is highly technical or sophisticated in nature
Interact directly with the customer/user where the product is highly technical or sophisticated in nature, such as with systems level software where the user has a technical background
Provide technical service management and technical support for customer programs
Assure all repairs are in accordance with company policy and procedure and customer quality requirements
What You’ll Need:

Desired Skills:
Network/ IT systems management
SQL server
Software administration
Troubleshooting in a windows environment.
Experience with failure and root cause analysis reporting.
Direct customer service and/or direct customer interaction experience is a plus
Knowledge of CA Spectrum One Click software suite.
Experience with Oracle CRM
Microsoft Terminal Server
HBSS
Anti-Virus
network monitoring tools
Asset management software
Microsoft Windows Active Directory tools a big plus.
Support of DoD or DHS systems is desired-Qualifications Preferred 
Experience:
Remote administration of servers, switches, and workstations are required
Knowledge of CA Spectrum One Click software suite preferred
Experience with Oracle CRM preferred
Hardware/Software Trouble shooting
Logistics support including Sparing, Scheduling, and Project Lead experience
Network/ IT systems management
SQL server administration
Software administration
Troubleshooting in a Microsoft Windows environment
Direct customer service and/or direct customer interaction experience is preferred
Knowledge of Sparing, Maintenance Scheduling, and General Logistics
 

*U.S. Citizenship is required by law, regulation, executive order, or government contract.



Education & Experience:

Bachelor’s Degree in Information Technology preferred; or a related specialized area is required; or equivalent experience.
 

What to Expect:

Applicants selected for employment will be required to pass a pre-employment drug screening and background investigation which may include education, criminal and work history verifications.
Accepted applicants will have the opportunity to be eligible for benefits, including medical and supplemental insurance and a 401K. Appreciation and gratitude for employees is a hallmark of organizations with low turnover.
 

 

Moseley Technical Services, Inc. is an AA/EEO/Veterans/Disabled Employer.

 

 

Resources

For questions about benefits visit: http://www.moseleytechnical.com/job-seekers/

For more information about Moseley visit: http://www.moseleytechnical.com/about-us/
 
Job Number: Job ID # 2020-12091
Job Location: Scottsboro, AL
Rate: Open
Per Diem: No
Overtime: Possible
Duration: 18 Months
Input Date: 11/17/2020
Firm Name: MOSELEY TECHNICAL SERVICES INC
Attention: Brentley Sisk
Address: 7500 S MEMORIAL PKWY STE 215-R
City, State: HUNTSVILLE, AL 35802
Phone: 256/880-0446
Fax Phone: 256/880-0936
Website: www.moseleytechnical.com

Previous Listing       Next Listing
Back to Abbreviated Search Results
Back to Complete Search Results
Back to Advanced Job Search

Phone: (425) 806-5200
Fax: (425) 806-5585
Email: staff@cjhunter.com
ContractJobHunter is a service of:
C.E. Publications, Inc.
P.O. Box 3006, Bothell, WA 98041-3006, USA
Disclaimer
The content of this website is Copyright 2020 C.E. Publications, Inc.