Job Listing Description

Infrastructure Developer (Genesys Contact Centre)

Description:

This role requires a wide variety of strengths and capabilities, including:



  • Minimum  10 years experience with Genesys platforms
  • Experience working on call center / large systems is required 
  • BS/BA degree or equivalent experience
  •  Software development experience in one or more general purpose programming languages: Python, Java, C, C++, Go, Distributed applications (Oracle, SQL, SQL Server, UNIX, Linux, Java, Java servlets and JSP, Spring, Hibernate, etc.)
  • ¬∑Experience working with two or more from the following: web application development,  database, Unix/ Linux environments, distributed and parallel systems, information retrieval, networking, largescale software development, security software development
  • Understanding or have experience with agile and lean philosophies
  • Strong critical thinking and problem solving skills with clear communication
  • Ability to collaborate with different roles to achieve common goals
  • Understanding cloud, virtualization, APIs, and modern software languages
  • Experience in DevOps and Infrastructure Development.
  • Engineer and deploy advanced SIP and Session Management based networks
  • VoIP and IP Architecture and Network Design
  • Protocols /platforms: SIP, WebRTC, SIPRec, HTTP, XML, VXML, SCXML, REST APIs, SSL, WSS,TLS, IPV4, OSPF, BGPV4, MPLS, ISDN, SS7, H.248, SNMP, ATM, Windows, Linux, Unix
  • Demonstrate an expert level competency on the core SIP elements including call flows, dial plans, call control, SIPREC, options and header manipulation 


Application architecture: Web based UI/API applications, Micro services, APIs/SDK, Apigee API gateway



 
Job Number: 2010120029
Job Location: Plano, TX
Duration: 12 months
Input Date: 11/14/2020
Last Updated: 11/25/2020
Firm Name: PDS TECHNICAL SERVICES
Attention: Christi Neubig
Address: 300 E JOHN CARPENTER FWY STE 700
City, State: IRVING, TX 75062
Phone: 214/647-9600
800 Phone: 800/270-4737
Fax Phone: 214/647-9630
Website: https://pdsjobs.force.com/candidates/job_detail?id=a1i1T000003PA4UQAW&URLSource=cjhunter

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