Job Listing Description

Backup Recovery Systems Administrator

Roles and Responsibilities include but not limited to:

• The Storage Backup and Recovery Administrator performs daily operations in an Dell EMC Avamar and Dell EMC Data Domain environment to backup, recover and archive USPS information and requires interaction with other USPS organizations and individuals to identify incidents, diagnose and resolve problems, and assist with storage usage and features.

• Must carry a pager and be on call. May be required to support different shifts to enable weekend support.

• This position is dedicated to the ECS DMS Data protection team to perform all activities associated with managing, supporting and troubleshooting backup, recovery and archiving in a large, complex and widely distributed environment
• Perform daily monitoring and management of the backup solution implemented within the USPS infrastructure.

• Monitor backup jobs, execute restore jobs, troubleshoot failed jobs, and initiate corrective action.

• Provide status and progress reports for backup environment related activities and tasks,

• Perform reliable, secure backup and recovery across the enterprise in accordance with USPS and DMS policy and procedures.

• Perform diagnosis, troubleshooting and root-cause analysis of Avamar and Data Domain solutions currently installed within the USPS infrastructure; provide technical expertise to resolve escalated issues; maintain archives in accordance with USPS and DMS policy and procedures; perform planning, testing, implementing and deploying new backup products and maintaining existing solutions, e.g., upgrading and patching.

• Ensure environment and software compatibility of Avamar and Data Domain solutions to be installed, implemented, and integrated with the existing environment.
• Provide action items and next steps for backup solutions projects.

• Identify and manage support issues; coordinate communications between various USPS operations groups and DELL EMC customer support staff to resolve complex issues.

• Create and update documentation for backup procedures, solutions, licensing and applicable project artifacts.

• Provide technical expertise through discussions and demonstrations,

• Provide periodic, informal, on-site knowledge transfer, as needed to other Data Protection group members and to designated USPS employees covering the management, normal operation, and maintenance of the backup infrastructure.
Additional Job Details:
Minimum Qualifications: To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below
: • Bachelor's degree and 5 years experience, but 9 years in lieu of degree will be considered.
• Minimum three years recent experience with DELL EMC Avamar backup and recovery product in a large, complex environment.
• Minimum three years recent experience with DELL EMC Data Domain backup and recovery products in a large, complex environment.
• Ability to monitor 15,000+ backup clients and 1000+ jobs daily including, identifying issues and taking corrective action.
• Strong working knowledge of Linux and Windows operating systems.
• Good working knowledge of Oracle and SQL database backups.
• Strong proven troubleshooting abilities in a large scale operational environment.
• Able to communicate effectively verbally and in writing; in English.
• Able to work with minimal direct supervision; be a sold technical self-starter.
• Must be able to obtain a Position of Public Trust Clearance – US Citizen or Permanent Resident (Green Card Holder), and must not have traveled outside the US for a combined total of 6 months or more in last 5 years. • Must have resided in the US for the last 5 years
• Local to the Eagan, MN area (this position does not provide relocation assistance) Preferred Qualifications: • Solid experience with Dell EMC Avamar SQL Plugin, VMWare proxy backups and AVE.
• Solid experience with Dell EMC Data Domain including: DDOS, DDBoost, DDMC • Experience with Oracle Databases using RMAN and DDBoost
• Experience with Dell EMC Data Protection Central (DPC)
• Experience with Dell EMC Data Protection Advisor (DPA)
• Recent experience with Dell EMC Networker
• Solid understanding of Ethernet Networking
• Solid experience with NFS and Storage Area Networking (SAN).
• Scripting knowledge including Bash shell, PERL and Python.
• Experience using Microsoft Visio • Familiarity with Microsoft SharePoint
• Familiarity with Service Now Ticketing system
• Familiarity with VMWare functionality
Job Number: x20190183
Job Location: Eagan, MN
Duration: 3 - 6 months
Input Date: 11/06/2019
Last Updated: 12/09/2019
Attention: Woody Arnold
Address: 4518 SEABOARD LN
City, State: FORT COLLINS, CO 80525
Phone: 970/282-9287

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