Job Listing Description

Customer Service Associate

Description:
PDS Tech, Inc. is seeking a Customer Service Associate Auburn, WA.

Summary:

  • Logistics, contract management, and customer relations
  • Coordinate directly with domestic and international customers via email and phone.
  • Effectively manage a large amount of communication and data while complying with internal and external process.
  • Manage customer inquiries regarding scheduling, quoting, and tracking of equipment repairs.
  • Process equipment returned for test/repair from customer.
  • Coordinate and create documentation of receipt and repair of equipment necessary to comply with federal policies and current procedures
  • Utilize enterprise system (SAP) to input or extract repair/material data.
  • Assists in interface with intra-company departments relative to warranty, credit, billing, etc. for repairs

Qualifications:
  • High School Diploma is the minimum education requirement
  • Strong email and MS office software skills
  • Ability to work day shift or afternoon shift
  • Strong organizational skills


PREFERRED:

  • Logistics experience preferred
  • SAP Experience
  • Data Entry

 
Job Number: 1910109463
Job Location: Auburn, WA
Duration: 12 months
Input Date: 11/25/2019
Last Updated: 12/03/2019
Firm Name: PDS TECHNICAL SERVICES
Attention: Jason Andrzejewski
Address: P O BOX 619820
City, State: DALLAS, TX 75261-9820
Phone: 214/647-9600
800 Phone: 800/270-4737
Fax Phone: 214/647-9636
Email: cecjnrt@pdstech.com
Website: https://pdsjobs.force.com/candidates/job_detail?id=a1i1T000002fXI4QAM&URLSource=cjhunter

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