Job Listing Description

Advanced Usability Specialist

Advanced Usability Specialist

Telework, US 

Contract Position


We have a 28 year history of continued service with the Aerospace and Defense Industry highlighted through the care for each of our employees and our clients missions. This position is supporting the next generation in developing mission critical systems. Their mission is creating the most effective and state of the art technologies for Intelligence, Surveillance and Reconnaissance supporting the Army, Navy, Air Force, Special Forces, and other Federal Government agencies working with our military. If you are interested in meaningful work on the newest innovations in defense along with an employee first partnerships we invite you to join our team.  


Create a safer world through smarter platforms and missions
Provide smarter mission critical systems and products to defense, civil government, intelligence, and cyber security customers
Solve the toughest mission technology and security challenges that face our nation and its allies
We value a diverse and inclusive culture where individualism and differences are embraced
We promote a culture where opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential
support employees with the technologies to help them achieve mission critical goals with ease and efficiency
We research user experiences from a place of curiosity, collaboration, and connection
We practice data diplomacy to share quantitative analysis and qualitative insights that guide IT teams in creating human-centered solutions that help the IT business achieve their goals.
We advocate for the end-user in a way that increases empathy and inspires creative problem solving
Collaborate with a diverse group of cross-functional product, design, IT, and engineering
Apply a range of research methods and approaches to distill undefined, unclear problems into cohesive research questions and directions
Plan and facilitate qualitative and quantitative research studies
Analyze data, and present findings
Synthesize multiple inputs to provide user-centered and actionable insights for product decision-making
Produce user personas, workflows, journey maps, and other artifacts relevant to early UX design
Defend design decisions with compelling, research-based rationale
Present research findings, recommendations, and solutions to non-UX project teams
Effectively communicate findings to stakeholders


Bachelor's Degree in a related specialized area or field combined with 5 + years of relevant work experience; or Master's Degree combined with 3 + years of relevant work experience. 
Diverse research approaches, including qualitative and quantitative data collection
Is well versed in UX research best practices and planning/conducting user research
Ability to plan and facilitates collaboration between cross-functional team members and stakeholders
Can synthesize multiple inputs into a cohesive approach and get buy-in
Makes compelling artifacts and presentations that are framed appropriately for the audience and goals
Understands how to represent the needs of the user throughout discovery, design, and development process/product life cycle
Understanding of Agile would be nice
Passionate about great user experience and a strong desire to help others understand the value and importance of UX
Strong user advocate who is driven to ensure technology works for the user
Identify creative alternatives when presented with barriers to progress
Good time management skills
Detail-oriented work
Strong work ethic
Excellent verbal and written communication skills
A great storyteller
Ability to quickly adapt to changes in work priorities
Can work independently with minimal supervision
Solid problem-solving skills focused on design thinking
Ability to accept and integrate constructive feedback
Desire for a stable, long-lasting career with growth potential
A great attitude for UX and thrives on challenges
Prefer an M.S. in Experimental Psychology, Human Factors, Cognitive Psychology, Statistics, User Experience, Computer Science, or related field + 3 years of experience in planning and facilitating a range of qualitative and quantitative research types from usability testing to exploratory discovery projects
Or B.S. in Experimental Psychology, Human Factors, Cognitive Psychology, Statistics, User Experience, Computer Science, or related field + 5 years of experience
End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)
Full understanding of the balance of user needs, business needs, and technical capabilities
Job Number: ID 2023-18032
Job Location: Telework, US
Input Date: 02/07/2023
Attention: Brentley Sisk
Address: 7500 S MEMORIAL PKWY STE 215-R
City, State: HUNTSVILLE, AL 35802
Phone: 256/880-0446
Fax Phone: 256/880-0936

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